310W Audio Issues

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   Dear Asrock_dos,

Thank you for choosing ASRock and contacting us.
Regarding your case, please check the audio playback device is select to the headphone.
Also, please check whether the system can detect the headphone plug-in under Realtek Audio Console.

Thank you!
Yours truly,
ASRock TSD

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ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8727	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Topic: 310W Audio Issues Posted: 11 Dec 2020 at 1:42pm
	Dear Asrock_dos, Thank you for choosing ASRock and contacting us. Regarding your case, please check the audio playback device is select to the headphone. Also, please check whether the system can detect the headphone plug-in under Realtek Audio Console. Thank you! Yours truly, ASRock TSD

Asrock_dos Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 08 Dec 2020 Status: Offline Points: 3	Post Options Post Reply Quote Asrock_dos Report Post Thanks(0) Quote Reply Posted: 08 Dec 2020 at 8:56pm
	My 310W audio jack does not work when headphones are plugged in. I tried reinstalling drivers but that didn't work. Connected a Bluetooth speaker, and it works fine. I have tried multiple sets of headphones but nothing. Please help.