RX 5600 XT Phantom Gaming D2 RGB not working

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   Dear Blitzeno,

Regarding your case, please download the firmware update tool from the following link to try.
https://download.asrock.com/TSD/Desktop/RGBFW/GPU/RX5500XT%20PGD%208GO.zip

1. Download and unzip the file.
2. Execute the command prompt as administrator.
3. Type "cd (The path where the file is located)" and press enter.
   e.g. cd C:\Users\User\Desktop\RX5500XT PGD 8GO.zip
4. Type "Update_RX5500_PGD.cmd" and hit enter to start flashing the RGB firmware of the graphics card.

With thanks,
ASRock TSD

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ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8727	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Topic: RX 5600 XT Phantom Gaming D2 RGB not working Posted: 11 Jun 2021 at 6:01pm
	Dear Blitzeno, Regarding your case, please download the firmware update tool from the following link to try. https://download.asrock.com/TSD/Desktop/RGBFW/GPU/RX5500XT%20PGD%208GO.zip 1. Download and unzip the file. 2. Execute the command prompt as administrator. 3. Type "cd (The path where the file is located)" and press enter. e.g. cd C:\Users\User\Desktop\RX5500XT PGD 8GO.zip 4. Type "Update_RX5500_PGD.cmd" and hit enter to start flashing the RGB firmware of the graphics card. With thanks, ASRock TSD

Blitzeno Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 09 Jun 2021 Status: Offline Points: 45	Post Options Post Reply Quote Blitzeno Report Post Thanks(0) Quote Reply Posted: 11 Jun 2021 at 2:51pm
	Dear Asrock, I too have the same issue with my RX 5500 XT Phantom Gaming D is there any way this can be fixed?

ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8727	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Posted: 18 May 2021 at 2:43pm
	Dear Greyzerr, Thanks for posting! Sorry for the invalid link. We have fixed the link. Please try to download it again via the previous post. With thanks, ASRock TSD

greyzerr Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 17 May 2021 Status: Offline Points: 15	Post Options Post Reply Quote greyzerr Report Post Thanks(0) Quote Reply Posted: 17 May 2021 at 1:43am
	Hello, I have the same issue with my RX 5600 XT Phantom Gaming D2 but the download link is not working. Can you please fix it.

ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8727	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Posted: 04 Feb 2021 at 8:10pm
	Dear JJPPeLOtaS, Thank you for choosing ASRock. Please download the firmware update tool from the following link. https://download.asrock.com/TSD/Desktop/RGBFW/GPU/RX 5600 XT Phantom Gaming D3.zip Steps: 1. Download and unzip the file. 2. Execute [Update_RX5600_PGD3]. 3. After the update is complete, please restart your system. Thank you! Yours truly, ASRock TSD Edited by ASRock_TSD - 18 May 2021 at 2:39pm

JJPPeLOtaS Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 01 Feb 2021 Location: Chile Status: Offline Points: 1	Post Options Post Reply Quote JJPPeLOtaS Report Post Thanks(0) Quote Reply Posted: 01 Feb 2021 at 8:48pm
	I have the Exact same problem. Only difference is my graphic card model is: Radeon RX 5600 XT Phantom Gaming D3 6G OC can you give me the link to download and reset the firmware, please :D

ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8727	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Posted: 29 Jan 2021 at 10:20am
	Dear Samneszia, Thank you for choosing ASRock. Regarding your case, please download the firmware update tool from the following link to try. https://download.asrock.com/TSD/Desktop/RGBFW/GPU/RX5600 XT Phantom Gaming D2.zip Steps: 1. Download and unzip the file. 2. Execute [Update_RX5600_PGD2]. 3. After the update is complete, please restart your system. Thank you! Yours truly, ASRock TSD Edited by ASRock_TSD - 18 May 2021 at 2:36pm

Samneszia Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 24 Jan 2021 Status: Offline Points: 3	Post Options Post Reply Quote Samneszia Report Post Thanks(0) Quote Reply Posted: 24 Jan 2021 at 11:48pm
	Dear ASRock, I've recently purchased your videocard as shown in title. I'm happy with my purchase but one thing is taking away from the good experience. I wanted to control the rgb light on the videocard so installed the given software for that. But when i open it, it says: "There is no graphics card and Asr USB LED Header!" Then the light turns to green and says that way untill i restart my pc, then the rgb light just turns off and does nothing. I have the latest drivers and everything. I would like a solution to this so i can fully enjoy the otherwise really good graphics card. Thanks in advance!