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ADuquequax View Drop Down
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    Posted: 29 Apr 2016 at 12:11pm
Found an answer for getting Win10 to see the 2nd HDD off Windows/MS tech support forums -

Method one suggested here worked: http://answers.microsoft.com/en-us/windows/forum/windows_10-hardware/windows-10-does-not-recognize-my-second-hard-drive/11f1cf28-0320-4a5e-aabb-e66e13a7526b?auth=1

Previous 'scan for hardware changes' from device or disk manager didn't work, but the above did, maybe it forces different type of scan or parameters or something, have no idea.

In any case, the 4tb Seagate then showed as drive D: so, that problem, solved!

No difference on the utilities working to initialize or download drivers, but relatively speaking, a minor issue, such drivers can be updated manually.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ADuquequax Quote  Post ReplyReply Direct Link To This Post Posted: 28 Apr 2016 at 3:17am
Update - No joy on getting 2nd mobo to recognize vidcard, so, exchanged for a 3rd mobo (which NewEgg did quickly enough).  Everything worked this time, UEFI recognized memory, vidcard, etc.  Got the RAID 10 setup & installed Win 7.  Win 7 wasn't seeing the 2nd hard drive, found it in disk management, got it formatted & a drive letter assigned, then could see 2nd hd no problem.

Had to jump through a few hoops to upgrade to Win 10 though - online from the Microsoft Win 10 website seemed to hang at checking for updates.  Had downloaded Win10 ISO & media creation tool on this old XP laptop, media creation tool wouldn't run since it didn't have all files needed.  After figuring out that I couldn't copy the 4gb iso file to 8gb flash drive because it was formatted fat32 instead of NTFS & using new pc to reformat it to NTFS, was able to copy the iso & media creation tool to the new pc & then run it to create bootable Win 10 install on the flash drive.  Tried to upgrade Win 7 that way, & it hung up at 25% done & 86% files copied.  Soo.... resorted to deleting and recreating the raid 10 and installing Win 10 fresh instead of upgrade, and that install method worked, had Win 7 Ultimate, the key for that worked to activate the Win 10 Pro install.

I didn't get as far as installing ASRock utilities on Win 7, but on Win 10, the A-Tuning utility & GeForce Experience utility can access the net & search for new drivers, but seem to be hanging up in Win 10.  A-Tuning driver check seems stuck on "Initializing...." & GeForce shows newest driver, but clicking download goes as far as a progress message of "downloading driver", but, nothing's downloading.

The other Win 10 issue - can't find the 2nd hard drive at all.  It shows in UEFI bios, and did the Win 10 install to the Raid 10 with the 2nd hd sata cable unplugged so Windows would only install to the Raid - once Win 10 installed plus some of utilities off the ASRock disk, powered off, re-plug 2nd hd sata cable, reboot, and can't find it showing in disk management.  Don't know if there's any other Win 10 "app" to access that might find it.  Since I formatted it in Win 7, don't know why Win 10 wouldn't recognize it at least as being part of the system.

So - first, thanks very much again for all the help on the hardware side!

- & 2nd, moving on to the software side, any suggestions on the Win 10 issues?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ADuquequax Quote  Post ReplyReply Direct Link To This Post Posted: 18 Feb 2016 at 7:46pm
Originally posted by parsec parsec wrote:

Where did you install Win 7, on the RAID 10 volume, or... ?


Yes - setup the RAID 10 going by the "Guide to SATA Hard Disks
Installation and RAID Configuration" off the ASRock site.  I did enable CSM and set the Launch Storage OpROM Policy to UEFI Only, but after that, going back to the UEFI Advanced tab, it didn't show "Intel(R) Rapid Storage Technology" to get to RAID setup.

The Intel RAID BIOS setup did come up after exiting UEFI, so went through those steps & setup the RAID.  Then installed Windows - had saved settings exiting UEFI, so as far as I know, CSM was enabled when Windows installed.

Originally posted by parsec parsec wrote:

The Intel RAID utility will appear in the UEFI (assuming RAID is selected) only if:
  1. CSM is Enabled, and the Launch Storage OpROM Policy is set to UEFI Only.
  2. CSM is Disabled.
  3. Secure Boot is Enabled.
The ONLY one of these options you can use now is 1, assuming Windows was installed with CSM Enabled.


I assume you mean the only option I might use to get the RAID creation function to show in UEFI is 1, yes?  It would appear UEFI doesn't like me for that option, has deemed me unworthy, or has a nano-gnome somewhere in there saying ooooh no you don't , not unless you've got 2.2tb or more storage on those ssd's! (or, something like that Smile)

Best I can tell, everything's ok on the raid creation - the intel utility gave me a max stripe size of 64k and not 128k, haven't googled up that yet, although I imagine there's some arcane constraint having to do with how RAID 10 works.

Originally posted by parsec parsec wrote:

The PCIE4 x16 slot is electrically an x8 slot when one video card is being used. Check the specs here, in Expansion and Connectivity:

http://www.asrock.com/mb/Intel/Z170%20Extreme4/?cat=Specifications


Mine's the Extreme6 mb, but, essentially the same specs.

From the same section for the Extreme6 as in your link:

Expansion / Connectivity

- 2 x PCI Express 3.0 x16 Slots (PCIE2/PCIE4: single at x16 (PCIE2); dual at x8 (PCIE2) / x8 (PCIE4))

From what you're saying, the specs should be interpreted as "single GPU at x16 ONLY IN PCIe2", and "x8 (PCIE4)" = single GPU in PCIe4 runs x8, maximum.  Dual (linked) GPU's in PCIe2 and PCIe4 run x8, maximum.

The dual meaning of x16 here is a little confusing, I wasn't perceiving that "x16" in "2 x PCI Express 3.0 x16 Slots" was a mere adjective of "Slots".  So, x16 is a physical characteristic of GPU cards and their slots, as well as a functional-speed descriptor.  I'll now make sure to note the difference with the presence of the code word "at", which denotes the speed at which the slot runs or is capable of delivering.  The marketing department must be fans of Abbott & Costello routines... LOL

Originally posted by parsec parsec wrote:

I'd say the fun part is not over yet, if you can't get the video card to work in the PCIE2 slot. Wink


Misinterpreting specs aside... unfortunately, yeah, that blows my thought to take full advantage of the card running AT x16 in PCIe4!

Originally posted by parsec parsec wrote:

No idea why the video card was not working in the PCIE2 slot. Possibly it was moved during the SSD installation, or the power cable was disturbed. I'd try it again, and clear the UEFI/BIOS anytime you move or change hardware like that.


No luck on that front so far... the SSD's were already in place.  I put this new mb in, installed the CPU, cooler, memory, GPU in PCIe2, and plugged everything in, including the sata cables.  I _unplugged_ the sata cables at the SSD end before 1st boot, so no drives would be connected.  Left the HD unplugged until after installing windows, so win would go on the RAID and not the HD.

So, the initial several boots, GPU was in PCIe2, connected to monitor with displayport cable, and UEFI system browser showed the slot populated, nvidia blah-blah-blah, was getting video out the card to the monitor.

It's possible the power cables to the GPU might have gotten disturbed, but they certainly didn't become unplugged or anything like that, and my hands weren't near them or the graphics card when I re-connected the sata cables into the backs of the ssd's, having left them plugged into the the mb sata ports.  Basically, not much got shuffled around there, physically, in the process of connecting the ssd sata cables.  Been using anti-static wristband, so nothing's gotten shocked, at least presumably, I assume I would have felt any static shocks.

Originally posted by parsec parsec wrote:

Why would a UEFI update cause the video card to work if it the problem was a bad connection or a power problem?

The board will default to the onboard graphics if a video card cannot be found. If you have a cable connected to the onboard graphics, but want to use a video card, you must select that in the Chipset Configuration screen in the UEFI
.


The 1st-time boot UEFI-perusal showed the Primary Graphics Adapter set to PCI Express.  Tried a few options there tonight, switching PGA to onboard VGA & back to PCI Express, removing/reinstalling GPU, cmos resets in-between, even tried switched to BIOS B (2.40) with all drives unplugged and GPU in PCIe2 which was the initial setup that had the GPU showing life in PCIe2 - no luck with any of that.  I'll see what else I can try.

Originally posted by parsec parsec wrote:

BTW, your Noctua cooler is mounted upside down.


Yep, wasn't looking at that.... symmetry is my friend, in this instance! Smile


Edited by ADuquequax - 18 Feb 2016 at 8:05pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote parsec Quote  Post ReplyReply Direct Link To This Post Posted: 18 Feb 2016 at 10:26am
Where did you install Win 7, on the RAID 10 volume, or... ?

The PCIE4 x16 slot is electrically an x8 slot when one video card is being used. Check the specs here, in Expansion and Connectivity:

http://www.asrock.com/mb/Intel/Z170%20Extreme4/?cat=Specifications

No idea why the video card was not working in the PCIE2 slot. Possibly it was moved during the SSD installation, or the power cable was disturbed. I'd try it again, and clear the UEFI/BIOS anytime you move or change hardware like that.

Why would a UEFI update cause the video card to work if it the problem was a bad connection or a power problem?

The board will default to the onboard graphics if a video card cannot be found. If you have a cable connected to the onboard graphics, but want to use a video card, you must select that in the Chipset Configuration screen in the UEFI.

The Intel RAID utility will appear in the UEFI (assuming RAID is selected) only if:
  1. CSM is Enabled, and the Launch Storage OpROM Policy is set to UEFI Only.
  2. CSM is Disabled.
  3. Secure Boot is Enabled.
The ONLY one of these options you can use now is 1, assuming Windows was installed with CSM Enabled.

I'd say the fun part is not over yet, if you can't get the video card to work in the PCIE2 slot. Wink

BTW, your Noctua cooler is mounted upside down. The words "Noctua" on each of the two cooling fin sets is how I can tell.

NOT that it matters regarding the cooler's performance! I did that once... annoying! Ouch  Wink


Edited by parsec - 18 Feb 2016 at 10:45am
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ADuquequax Quote  Post ReplyReply Direct Link To This Post Posted: 18 Feb 2016 at 7:38am
Ok, update, & thanks again you guys for all your help!

Bought another mb, same one (Z97 Extreme6) -

Memory recognized in all dimm slots - the XMP profile for the memory seemed to work to get the memory to 2133 (UEFI shows memory target speed: 2133).

Oddly, mb recognized the graphics card in the PCIe2 slot initally and thru a number of reboots, then, nada.  I think the only difference was connecting the SSD's.  Powered off, plugged in the sata cables, reboot, video came up, got into UEFI, checked storage, and it showed the drives.  Didn't change anything in UEFI & exited, it booted, gave some error messages since the drives were blank, and booted from the optical drive.  Powered off & back on, and, no video.

Powered off, switched cable to mb I/O HDMI, got video that way.  Updated the bios from 2.40 to 2.50, reboot, no difference.  Weird.

Switched vidcard to PCIe4 slot, ta-da, HW monitor showed the slot occupied w/ card, @ x16.  Figured since that's also an x16 slot, vidcard should work @ x16 there, hopefully no differently than in PCIe2.

Didn't bend any mb pins this time either, yay. :p

Got RAID 10 setup using the intel raid utility, RAID setup wasn't showing in UEFI.  Installed 64-bit Windows 7 ok, next step getting vidcard driver, etc. going.

The fun part's over, now twiddling w/ getting the software working.

Here's a pic - tried to keep the cabling to the backside - the GPU is easier to lock into PCIe4 since it's not right next to the cooler, so that's a plus as long as it can do all that it should.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote ADuquequax Quote  Post ReplyReply Direct Link To This Post Posted: 04 Feb 2016 at 1:18pm
Ok -

Updated the bios to 2.50 via USB drive plugged into USB1 using UEFI, installed successfully.  On a side note, the raptor mouse wasn't recognized and wouldn't work after the bios update (it did before), but an old microsoft USB mouse was recognized.

On the assumption CMOS reset = UEFI/BIOS clear, tried different memory in different slots.  Same as before, dimms in A1 &/or A2 yields 55 error and stops.  B1 &/or B2, boots up, can access UEFI, or C:\>.

The vidcard lives after all, using the other cable that fits the Asus monitor video port (vs hdmi).  But, not on 16x PCIe2, only in PCIe4 or PCIe5 slots.

Given the trashed socket pin, and no joy on A1/A2 dimm slots or PCIe2, I'm thinkin' it's time to swap in another mobo if things are to work as desired - any other suggestions before clicking the "buy" button?

Oh, ya - looks like the larger case fans are .24 amps, 2.88 watts, 12v.  Found the switch was for cosmetics, the front case fan has 4 leds, so it's a light switch.

As another aside, put on the stock cooler.  From the UEFI, looks like, at what I have to guess is basically cpu idling, the Noctua has the cpu running 20°C cooler (31°C vs 51°C).

Edited by ADuquequax - 04 Feb 2016 at 1:31pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 03 Feb 2016 at 5:35pm
Thermal paste should never be re-used but instead an new application applied every time the HS is pulled away from the CPU.

If not you stand a very good chance of creating an air pocket trapped between the two. Air, as you know, isn't a good thermal transfer medium and so a big open pocket of air between them would usually show up in high temps on the CPU.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ADuquequax Quote  Post ReplyReply Direct Link To This Post Posted: 03 Feb 2016 at 12:48pm
Thanks again for all the very helpful insight, hopefully others may also find all this useful sooner or later!

Originally posted by wardog wardog wrote:

Wondering if the pin that is 30deg next to it, when the CPU is actually pressed down on the good pin if it's making contact with the mangled one.


I think it looks like it stands a reasonable chance of clearing it, the pic was taken just a bit off straight-overhead - at least as long as the cpu pushes straight-down on the pins.

Here's a noob question - popping the cpu in/out several times, is it ok to leave the thermal paste as a matter of convenience vs. cleaning it off and re-applying each time?  Obviously care must be taken not to get any on the cpu contacts.

Originally posted by parsec parsec wrote:

When you are seeing A6 on the Dr Debug display, you are using the UEFI UI, right?


Yes! Thanks for the detail on how that works.

Originally posted by parsec parsec wrote:

I think it may be E34, which is a Vcc or CPU power pin. I think you started counting the 'B' row as the 'A' row.


You're correct, I miss-counted - pic was as hi-rez as the camera would do, cropped off the first row editing the pic for the post, so, doht.  E34 it is!

Originally posted by parsec parsec wrote:

I suggest leaving that pin alone for a while at least, to see if you can get a clean start with at least 16GB of your memory.


I can get in UEFI or to C:\> with 1 or two dimms in either B1 or B2; the UEFI correctly identifies the memory if it's in B1 &/or B2, hopefully that indicates the memory & cpu will play nice with each other.  It shows as 1333 in the UEFI, so I'm assuming that later, I'll have to manually set it in UEFI to 2133.  Figuring that's down the road, after getting everything working (even if it takes another mobo... although hopefully not mobo AND vidcard!)

Originally posted by parsec parsec wrote:

Did you try using two DIMMs, one in A2 and B2, for dual channel memory?  Be sure to clear the UEFI/BIOS EVERY TIME you switch memory around, that is a must!


I did, anything in A1 or A2 would show 55 error, & the mb would go into a reset loop.  BUT, I didn't clear UEFI/BIOS each time switching dimms around, didn't know to do that.

More noob questions,  is resetting CMOS what to do to clear UEFI/BIOS?  FWIW, the several times I exited UEFI, I didn't save any changes, it's only been "discard changes & exit".  I can re-try things clearing UEFI/BIOS between changes of course, just need to know how.  The CMOS reset button makes that about as easy as it gets, if reset CMOS=UEFI/BIOS clear.

I can certainly try the BIOS update; if memory is recognized in B1/B2 but not A1/A2, which is more likely, mobo (hardware) issue, or software (BIOS/UEFI) issue?

Quote When you try using the video card, you must have no cables connected to the I/O panel's video outputs. When you change video sources, another UEFI clear is needed!


Monitor came with two cables 1 HDMI, 1 digital video port (or something like that - rectangular plug with 1 corner sloped to half the height of the plug), tried the video port cable first on both card & I/O w/ no luck.  No UEFI clear between pulling/reinstalling vidcard.  Vidcard was plugged into mobo the first time UEFI installed/started, if that makes any difference.  Ultimately, HDMI cable worked thru mobo vid I/O.


Edited by ADuquequax - 04 Feb 2016 at 1:34pm
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Post Options Post Options   Thanks (1) Thanks(1)   Quote parsec Quote  Post ReplyReply Direct Link To This Post Posted: 03 Feb 2016 at 10:58am
In no particular order:

When you are seeing A6 on the Dr Debug display, you are using the UEFI UI, right?

If so, that is normal and not a problem. The last thing POST checks are the SATA and IDE devices. If you have a small POST beep speaker and the beep enabled in the UEFI, when POST completes successfully, you would hear the single POST Ok beep.

But if you start/go into the UEFI UI, you won't hear the POST beep. Why not? If you change any option(s), or simply select Save and Exit after just looking around, POST will be executed again. After changing some settings, POST might fail, due to some inappropriate memory settings, for example. But all the UEFI knows is you selected Save and Exit, at that point. So the UEFI/BIOS standard is to not announce that POST has completed successfully until it is impossible to enter the UEFI UI.

Some users would be confused if they heard the single POST Ok beep, but then were allowed to go into the UEFI/BIOS, change things, and when finished POST fails due to inappropriate settings.

Since POST did not "complete" when we enter the UEFI/BIOS UI, the last POST process code is displayed, normally A4 or A6. It may even be displayed after the POST Ok beep for a while. Sorry for the long explanation over this small detail, just trying to help you understand why it is not a problem, and make some sense of why you see that POST code.

I see you followed the instructions for POST code 55 to the letter. Sorry you found the bent pin, I can confirm that pin D34 is a VSS, or ground pin, one of many ground pins.

BUT I'm not sure that pin really is D34. I think it may be E34, which is a Vcc or CPU power pin. I think you started counting the 'B' row as the 'A' row. Picture below:



Your extreme close up picture shows two rows of indented gold pads, but if you look at your less zoomed in picture, and my picture, there is another further indented row, 'A', aligned horizontally with the triangle in the lower right corner of the picture. I might be wrong, but I think you are calling row 'B', row 'A'.

Again all of this may make no difference, if the Vcc pins are shared and comprise one Vcc input made of multiple Vcc pins. I suggest leaving that pin alone for a while at least, to see if you can get a clean start with at least 16GB of your memory.

I can't find any Corsair CMY memory in your board's Memory Support List, although Corsair states it is compatible with Intel 4th Generation processors like yours.

UEFI version 1.40 is old now, I know that came with your board. How can you update if you can't get into the UEFI? Well you can get into the UEFI with one DIMM? You could then update to UEFI 2.50 using Instant Flash that should have better memory compatibility. That could help wit h your memory problem.

Did you try using two DIMMs, one in A2 and B2, for dual channel memory? Be sure to clear the UEFI/BIOS EVERY TIME you switch memory around, that is a must!

The video card problem is odd, and may be related to the memory problem. The default video source is PCIe, or video card. When you try using the video card, you must have no cables connected to the I/O panel's video outputs. When you change video sources, another UEFI clear is needed!
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Post Options Post Options   Thanks (1) Thanks(1)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 03 Feb 2016 at 10:57am
Wondering if the pin that is 30deg next to it, when the CPU is actually pressed down on the good pin if it's making contact with the mangled one.
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