B550 Phantom Gaming 4 iGPU issues with Ryzen 5700g |
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Mountainman360
Newbie Joined: 27 Dec 2021 Location: New York Status: Offline Points: 105 |
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Posted: 27 Dec 2021 at 11:19pm |
Xaltar Thanks for commenting back. I'm having problems now with a new build and was wondering if clearing the cmos would help. Would shorting it out with a screw driver or anything metal work? Asrock didn't send a cmos cap with the motherboard.
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niles
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Xaltar
Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 23258 |
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Thanks for getting back to us with your fix. Enjoy the upgrade
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Constream
Newbie Joined: 27 Oct 2021 Location: Canada Status: Offline Points: 35 |
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Actually got the answer from tomsharware forum, just had to clear my CMOS.
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Constream
Newbie Joined: 27 Oct 2021 Location: Canada Status: Offline Points: 35 |
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So I had a Ryzen 3 3200g on this board before. I was using the iGPU as my primary video adaptor and the new version of the GeForce GT 710 with 4 HDMI outputs as my secondary adaptor for my 2 extra monitors. All was working fine. I just upgraded to a Ryzen 7 5700g and the iGPU just wont work. I tried to remove the GeForce and then it wont boot and sticks on the bios debug led, as if there were no GPU present. I am using the latest version of the bios, which is supposed to support the 5000g series. I am really at a loss here. I found that the specific model number supported for the 5700g is 100-000000263-00 which is the OEM one and I bought the retail one 100-100000263BOX. Could it be as stupid as that why it's not working? The "CPU part" is working fine however, scoring within the benchmark margin of error.
Links : My CPU : https://www.newegg.com/amd-ryzen-7-5700g-ryzen-7-5000-g-series/p/N82E16819113682?quicklink=true CPU Support list : https://www.asrock.com/mb/AMD/B550%20Phantom%20Gaming%204/#CPU Bios : https://www.asrock.com/mb/AMD/B550%20Phantom%20Gaming%204/#BIOS Something weird about the bios I don't understand is they write "To support Ryzen 5000 G-series processors, it requires to update the BIOS with Matisse, Renoir or Vermeer CPU". But my CPU is a Cezanne core... Any insights would be helpful thanks! |
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