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asrock H110M-HDV not work front panel usb |
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Zarxrax 
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Joined: 06 Mar 2016 Status: Offline Points: 4 |
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 Topic: asrock H110M-HDV not work front panel usbPosted: 16 Mar 2016 at 9:27am |
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I got a quick response from support after sending it again.
Here is my solution in case it can help someone else. In my case, for the board H110M-ITX, the specifications state "USB3_7_8 is shared with USB_9_10" This means that you can not use BOTH of these usb headers at the same time. There was another USB 2.0 header on the board which I was able to connect to, and now all of my usb ports are working. I checked the specs for OPs board, the H110M-HDV, and it states "USB3_4_5 is shared with USB_6_7" so it looks like it is probably a similar issue. |
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Xaltar
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Joined: 16 May 2015 Location: Europe Status: Offline Points: 25028 |
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Posted: 15 Mar 2016 at 6:34pm |
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Try Tech Support again, sometimes requests get buried or missed.
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Zarxrax
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Posted: 15 Mar 2016 at 6:24pm |
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Any response yet? I have not heard anything from support either on this issue, and its been over a week!
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Jurijs
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Posted: 09 Mar 2016 at 8:18pm |
 I am very disappointed in the technical support, it has already passed 4 days and no response!  manufacturer ASRock does not have to worry about customer opinions and do not solve the problem |
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Jurijs
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Posted: 06 Mar 2016 at 6:45pm |
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I am waiting for an answer tech support |
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Zarxrax
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Posted: 06 Mar 2016 at 5:13am |
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I think I am having a similar issue. I have the H110M-ITX motherboard. My front panel USB ports all work with things like a mouse, but if I connect a usb drive or sd card adaptor, Windows 10 pops up a message saying "USB device not recognized".
Edit: After a bit more investigation, it appears that one of the USB 3.0 ports on the front panel is working just fine, but the other USB 3.0 port and the USB 2.0 port are both giving the error I mentioned above, but only with storage... devices work fine! Edited by Zarxrax - 06 Mar 2016 at 9:56am |
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Jurijs
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Posted: 05 Mar 2016 at 7:45pm |
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Thanks!
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Xaltar
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Posted: 05 Mar 2016 at 7:39pm |
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Good luck, hopefully they can help resolve the issue
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Jurijs
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Posted: 05 Mar 2016 at 7:30pm |
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I wrote to tech support in waiting for an answer |
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Jurijs
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Posted: 05 Mar 2016 at 6:27pm |
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