Fatality z170 ITX / WONT POST / BLACK SCREEN

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   Good luck with the RMA/replacement. Hopefully it will resolve your problems 
Let us know how it goes.

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Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 25073	Post Options Post Reply Quote Xaltar Report Post Thanks(0) Quote Reply Topic: Fatality z170 ITX / WONT POST / BLACK SCREEN Posted: 24 Mar 2016 at 7:12am
	Good luck with the RMA/replacement. Hopefully it will resolve your problems Let us know how it goes.


EViL Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 22 Mar 2016 Location: Minnesota Status: Offline Points: 12	Post Options Post Reply Quote EViL Report Post Thanks(0) Quote Reply Posted: 24 Mar 2016 at 12:23am
	Thanks Xaltar, I think that's what I will do after work, $20 to sabe a little time and get a solid direction is a good idea. Its just so bitter sweet, I meticulously planned every piece of this build and I'm just very surprised based how everything went. Its happens, it will be back up and going soon enough, and since im still a ASROCK product lover, I may just buy another board and sell the RMA if it comes down to it. We will see. I even tried just letting it sit there for about 20min last night and no responses. It will get figured out, have a good one guys.

Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 25073	Post Options Post Reply Quote Xaltar Report Post Thanks(0) Quote Reply Posted: 23 Mar 2016 at 11:23pm
	At this point I would RMA. It may still be possible to get it to post again but if it isn't the UEFI then the issue may be intermittent and you wouldn't want that, especially if it is under warranty still. You mentioned earlier that you have access to a store that can test the parts for you so that may be the safest bet so you know for sure what to RMA. Good luck.


EViL Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 22 Mar 2016 Location: Minnesota Status: Offline Points: 12	Post Options Post Reply Quote EViL Report Post Thanks(0) Quote Reply Posted: 23 Mar 2016 at 8:31pm
	I re-connected the battery after 24 hours, same results. From what I can tell, seems like MOBO. Any other technical support available is greatly appreciated.

EViL Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 22 Mar 2016 Location: Minnesota Status: Offline Points: 12	Post Options Post Reply Quote EViL Report Post Thanks(0) Quote Reply Posted: 23 Mar 2016 at 1:30am
	If you need more details, you can always ask. The 15-20min reset when I pulled the battery yielded no results. I unplugged the battery again, it is still unplugged at this time since I am away at work. I will happily post back once that is done. I guess its the routing of how you get here which made me think you were some sort of service support. When you click on support link on the as rock site and you get drivers, so I assumed the forums was service support, especially when its said Technical Support! Haha. Either way, if your have anything to add, it is greatly appreciated.

Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 25073	Post Options Post Reply Quote Xaltar Report Post Thanks(0) Quote Reply Posted: 23 Mar 2016 at 12:08am
	The "ASRock Mods" are not on any kind of payroll here, we are all community members such as yourself. These are community forums and while "ASRock_TSD" is in fact an ASRock Tech Support representative the forums are not a tech support service. If you want direct service you need to use the support form, the link is in the upper right hand corner of the forums on every page. We moderators help where we can, it is something we do for the community but we do not have all the answers and only post when we have something useful to contribute. You never mentioned if the full CMOS clear did anything to resolve your issue. We can only help if in possession of all the details.


EViL Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 22 Mar 2016 Location: Minnesota Status: Offline Points: 12	Post Options Post Reply Quote EViL Report Post Thanks(0) Quote Reply Posted: 22 Mar 2016 at 11:53pm
	Asrock mod jumped in your post when you got up and running, but hasn't stopped by with a single word regarding the problems themselves. Not very good service at all.

EViL Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 22 Mar 2016 Location: Minnesota Status: Offline Points: 12	Post Options Post Reply Quote EViL Report Post Thanks(0) Quote Reply Posted: 22 Mar 2016 at 12:33pm
	Okay, I just popped mine out. I'll be gone all day tomorrow so that will be at least 23 hours.

billmag Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 22 Mar 2016 Status: Offline Points: 8	Post Options Post Reply Quote billmag Report Post Thanks(0) Quote Reply Posted: 22 Mar 2016 at 11:16am
	Removing the battery for 40 minutes brought it back to life. I still can't boot Linux reliably on the Samsung 950 though it just keeps rebooting

EViL Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 22 Mar 2016 Location: Minnesota Status: Offline Points: 12	Post Options Post Reply Quote EViL Report Post Thanks(0) Quote Reply Posted: 22 Mar 2016 at 10:37am
	Same, I updated first thing, prior to even installing windows because i read about issues booting with the M.2. I am going to start the RMA process i believe. I have a place down the street that will nail down for sure the bad part, the only things i havent tested were the board and cpu, well I dont know what else to do with BOARD. CPU shouldnt be too hard for the shop to test... Good luck to you man, if you hear anything let me know! and Ill message you the same!