Z97 Pro 4 Not allowing 2 sticks of ram

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   Greetings, this is ASRock Technical Supports Department.
We provide some suggestions to you for try:
1. Please install the memory to A2, B2 slot for try.
2. Due to the memory controller is located in CPU, please reinstall the CPU and check whether there's any bent or broken pins in CPU socket.
3. Please reinstall each memory to each memory slot to verify. 
4. If possible, please use another CPU and memory to verify.

In addition, we recommend you to provide your full hardware device model name to us for further check.

If any, please feel free to let us know.

Kindest regards,
ASRock TSD

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ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8787	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Topic: Z97 Pro 4 Not allowing 2 sticks of ram Posted: 09 Jun 2015 at 9:49pm
	Greetings, this is ASRock Technical Supports Department. We provide some suggestions to you for try: 1. Please install the memory to A2, B2 slot for try. 2. Due to the memory controller is located in CPU, please reinstall the CPU and check whether there's any bent or broken pins in CPU socket. 3. Please reinstall each memory to each memory slot to verify. 4. If possible, please use another CPU and memory to verify. In addition, we recommend you to provide your full hardware device model name to us for further check. If any, please feel free to let us know. Kindest regards, ASRock TSD

parsec Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 04 May 2015 Location: USA Status: Offline Points: 4996	Post Options Post Reply Quote parsec Report Post Thanks(0) Quote Reply Posted: 08 Jun 2015 at 11:24am
	First we need the full make and model number of the memory you are using, please. Which two slots were you trying to use? For best compatibility and a dual channel memory configuration, the two black slots are the best to use.

scaz Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 08 Jun 2015 Location: uk Status: Offline Points: 3	Post Options Post Reply Quote scaz Report Post Thanks(0) Quote Reply Posted: 08 Jun 2015 at 6:52am
	Hi Im struggling to boot up my new build with 2 sticks of ram i bought 2 x Fury Hyper x DDR 3 1600. I can run it on 1 stick of 4 but not the 2 any ideas would be welcome thanks Olivia