ATuning crashes on Win10 |
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Beatb0x
Newbie Joined: 28 Jan 2017 Status: Offline Points: 2 |
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Posted: 28 Jan 2017 at 5:28pm |
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The dreaded AXTU Error: 0xFFFE This utility is not for this platform can simply be fixed by setting the power plan back to normal and rebooting.
Since i've set Control Panel - Preferred Plan - back to "High performance" and rebooted the error is gone. |
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Jojo110
Newbie Joined: 07 Aug 2016 Status: Offline Points: 16 |
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Everyone reading this thread should keep the lack of support in mind when considering whether to purchase another ASRock product. When there is a difficult situation, there is no help to be found. They pull their heads into their shells and abandon users.
I will be replacing this mobo with a more mainstream and hopefully better supported product from a more reputable company in the coming months. I already have a negative ASRock review on NewEgg and I will be adding others on Amazon and elsewhere. |
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Jojo110
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Bump
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Jojo110
Newbie Joined: 07 Aug 2016 Status: Offline Points: 16 |
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Knock, knock. Anyone home?
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Jojo110
Newbie Joined: 07 Aug 2016 Status: Offline Points: 16 |
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Did not work! Reinstalled in new folder. As always, ran OK for 2 or 3 days, then starts to crash. If I reboot, then AT will run OK for a couple of days and then crash. This sounds like some data area internally gets overloaded or corrupted after a couple of days. Problem DID NOT occur on Win10 pre-AU. If I am the only one with this problem, them why am I unique? Is there a log that can be examined? Or a debug mode turned on? |
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wardog
Moderator Group Joined: 15 Jul 2015 Status: Offline Points: 6447 |
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JoJo, sorry for your problems. The below comes from my contacts at ASRock. Fingers crossed it is applicable, and solves this for you.
My note: You might rename c:\Program Files (x86)\ASRock Utility\AXTU\ to c:\Program Files (x86)\OLD ASRock Utility\AXTU\ to keep any possible registry entries for using the old dir. Please post back how it goes there. |
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Jojo110
Newbie Joined: 07 Aug 2016 Status: Offline Points: 16 |
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Damm! Wrote to soon.
The ATuning problems just returned out of nowhere. https://drive.google.com/open?id=0B3aloIK_2QNddjZCU0xOUXRkZmM |
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Jojo110
Newbie Joined: 07 Aug 2016 Status: Offline Points: 16 |
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Problem looks resolved by the reinstall. Have not had any errors since the reinstall.
I am still waiting for any answer as to when the next ATuning update will be and why there have not been any updates since Nov 2015! |
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Jojo110
Newbie Joined: 07 Aug 2016 Status: Offline Points: 16 |
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Reinstall seems to be working. Have not had any AT crashes in 2 days.
Still wondering why there have not been any AT updates since 11/16/2015, over 9 months now and counting? Is the program dead? |
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Jojo110
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Not worried about running in Admin mode. Have been doing that for many years w/o any problems. I will try an AT reinstall this weekend. |
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