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970 Extreme3 R2.0 - Random hard freezes at IDLE
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Terwilf View Drop Down
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Joined: 23 Sep 2024
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Points: 45 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Terwilf Quote  Post ReplyReply Direct Link To This Post Topic: 970 Extreme3 R2.0 - Random hard freezes at IDLE
    Posted: 30 Sep 2024 at 9:31pm
I just wanted to follow up on my case. Upon realizing that, after extremely prolonged use, the system would freeze again, I decided to go for the simplest solution and replaced my PCI Wifi card with a USB one, completely avoiding the issue.

I noticed that in the BIOS, there is an option for the motherboard to search for the video card first in the PCI Express slots. I suspect this is related to the error, but I am not going to risk my HDD to verify it.

I truly hope this information is useful to someone else, as I couldn?™t find anyone online who had solved this problem.

By the way, now that I have disconnected the card, even the operating system starts up faster.
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Terwilf View Drop Down
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Points: 45 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Terwilf Quote  Post ReplyReply Direct Link To This Post Posted: 23 Sep 2024 at 10:33am
Note: I forgot to make an important clarification. If this issue is caused by the BIOS, and what is actually happening is that it is not prepared to properly manage power in conjunction with current operating systems, it cannot be ruled out that doing what I propose could cause more serious problems in the long term and/or might only be a solution applicable to my specific hardware setup.

Unfortunately, since the last BIOS update dates back to 2016, it seems unlikely that ASROCK will provide support for this issue.
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Terwilf View Drop Down
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Points: 45 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Terwilf Quote  Post ReplyReply Direct Link To This Post Posted: 23 Sep 2024 at 8:37am
I have the same board, and have solved the problem by changing the power settings, and disabling power saving for the PCI Express ports.


Screenshot

If you check the event viewer, you will notice that before each crash, the network card disconnects and fails in its attempt to restart.
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HxwRXP View Drop Down
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Points: 8 		Post Options Post Options   Thanks (0) Thanks(0)   Quote HxwRXP Quote  Post ReplyReply Direct Link To This Post Posted: 01 Sep 2017 at 2:42pm
OMG, im having the exact same problem, but running Ubuntu. Ive had this board for a few days now.  But i posted a new topic.

http://forum.asrock.com/forum_posts.asp?TID=5963&PID=35125&#35125

Does anyone have anymore insight on this?? If its locking up on Ubuntu at idle, since linux operating systems are usually more stable than windows, im assuming this board has bigger problems than i thought.  Are your mobo's still freezing?
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iLLuSioN_nz View Drop Down
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Points: 1 		Post Options Post Options   Thanks (0) Thanks(0)   Quote iLLuSioN_nz Quote  Post ReplyReply Direct Link To This Post Posted: 22 Aug 2017 at 2:15pm
i have been having lock ups for about 2 weeks, i noticed recording with obs made it happen instantly, so with much testing i found it was the audio drivers, uninstalling the realtek drivers i still got a lockup recording youtube with obs, then disabling windows audio altogether i was able to record 2 hours with obs on youtube, also this is my2nd 970 pro3 board after the 1st board the audio didnt work at all when i got it.
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quicknick View Drop Down
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Points: 79 		Post Options Post Options   Thanks (0) Thanks(0)   Quote quicknick Quote  Post ReplyReply Direct Link To This Post Posted: 03 Jul 2017 at 7:28am
At this point I'd replace the motherboard.
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clubfoot View Drop Down
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Points: 246 		Post Options Post Options   Thanks (0) Thanks(0)   Quote clubfoot Quote  Post ReplyReply Direct Link To This Post Posted: 03 Jul 2017 at 4:12am
If you are over clocking have you tried going back to BIOS defaults? And then working your way up.
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MSwol1 View Drop Down
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Points: 33 		Post Options Post Options   Thanks (0) Thanks(0)   Quote MSwol1 Quote  Post ReplyReply Direct Link To This Post Posted: 02 Jul 2017 at 11:25pm
I knew better than to declare victory.. had a freeze today.  First in over two months.

This time, no Youtube, no flash.. just opening a link in a new browser tab, and FREEZE.
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MSwol1 View Drop Down
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Points: 33 		Post Options Post Options   Thanks (0) Thanks(0)   Quote MSwol1 Quote  Post ReplyReply Direct Link To This Post Posted: 30 Jun 2017 at 3:19am
Had a strange incident when my wife was on the PC.. not sure what happened..

But I'm over 2 months without a freeze, perhaps this one is solved.

In the end, I think it may have been turbo core...
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MSwol1 View Drop Down
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Points: 33 		Post Options Post Options   Thanks (0) Thanks(0)   Quote MSwol1 Quote  Post ReplyReply Direct Link To This Post Posted: 04 May 2017 at 7:39am
Originally posted by wardog wardog wrote:

Windows key > Run > Windows Memory Diagnostics

Hard freezes w/o a mini-dump are usually RAM related. Prime95 may not necessarily pick up the interactions that Windows Memory Diagnostics can/will.

Pass
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