New system doesn't even get to Bios

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

   I forgot to mention. I did buy a usb/ps2 adaptor but it didn't appear to work. Which I'm not sure if that's the adaptor or some bios setting.

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
Arienette Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 09 May 2017 Location: UK Status: Offline Points: 11	Post Options Post Reply Quote Arienette Report Post Thanks(0) Quote Reply Topic: New system doesn't even get to Bios Posted: 11 May 2017 at 2:42am
	I forgot to mention. I did buy a usb/ps2 adaptor but it didn't appear to work. Which I'm not sure if that's the adaptor or some bios setting.

Arienette Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 09 May 2017 Location: UK Status: Offline Points: 11	Post Options Post Reply Quote Arienette Report Post Thanks(0) Quote Reply Posted: 11 May 2017 at 2:22am
	Ok, I've been looking in to this. The problem is Windows says it's unable to boot Windows. So I can't actually get in without repairing the install. Which I can't do with sub peripherals it seems.

Arienette Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 09 May 2017 Location: UK Status: Offline Points: 11	Post Options Post Reply Quote Arienette Report Post Thanks(0) Quote Reply Posted: 10 May 2017 at 3:45am
	Thank you, will try and get back to you.

Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 25028	Post Options Post Reply Quote Xaltar Report Post Thanks(0) Quote Reply Posted: 10 May 2017 at 3:43am
	Windows 7? You need to follow these instructions: http://www.asrock.com/microsite/win7install/ This is a known issue that comes from the fact that windows 7 has no native USB 3 support. The USB 2 ports on intel 100 series boards (and AM4) and newer operate on a USB 3 controller and so require a USB 3 driver.


Arienette Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 09 May 2017 Location: UK Status: Offline Points: 11	Post Options Post Reply Quote Arienette Report Post Thanks(0) Quote Reply Posted: 10 May 2017 at 3:28am
	It might be best if I start a new thread, but I've a new issue now :( The mouse and keyboard work in the bios but not in Windows itself. I'm trying both usb 2 and 3 ports. Has this come up before?

Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 25028	Post Options Post Reply Quote Xaltar Report Post Thanks(0) Quote Reply Posted: 10 May 2017 at 2:53am
	Glad to hear you got it up and running, enjoy your new build


Arienette Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 09 May 2017 Location: UK Status: Offline Points: 11	Post Options Post Reply Quote Arienette Report Post Thanks(0) Quote Reply Posted: 10 May 2017 at 2:26am
	Thanks all

Arienette Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 09 May 2017 Location: UK Status: Offline Points: 11	Post Options Post Reply Quote Arienette Report Post Thanks(0) Quote Reply Posted: 10 May 2017 at 2:25am
	That's foolish of me, I just saw the HDMI port and assumed! That fixed it, I feel like such a Muppet!

Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 25028	Post Options Post Reply Quote Xaltar Report Post Thanks(0) Quote Reply Posted: 10 May 2017 at 2:02am
	Ryzen does not have an iGPU so you will need your graphics card installed. The display output on the board is there for if you are using an APU so is not functional with a Ryzen CPU installed. Could you list your RAM brand and model number for us please. The most common issue with the Ryzen platform is RAM incompatibility. Install your GPU, CPU and 1 module of RAM in slot A2. Make sure you have the correct 8pin CPU power and 24 pin connector properly seated and try to power on the system. If that fails try the other RAM module in slot A2. Failing that clear CMOS and try again. Clear CMOS using this method: http://forum.asrock.com/forum_posts.asp?TID=630&title=how-to-clear-cmos-via-battery-removal If none of this works post back.


Arienette Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 09 May 2017 Location: UK Status: Offline Points: 11	Post Options Post Reply Quote Arienette Report Post Thanks(0) Quote Reply Posted: 10 May 2017 at 1:17am
	And following on from that, I'm afraid I've long since lost my motherboard speaker. I've tried with both 1 and two sticks in and at this point I'm certain everything is plugged in as it should be.