No Video output via the VGA port, or HDMI

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   Dear z5820615,

Greetings, this is ASRock TSD.

Regarding this case, we would like to provide some information for you.

If using Summit Ridge "Ryzen series" CPU on your system, it doesn't contain integrated VGA, so you may not able to use onboard VGA, HDMI.
This is hardware specification of AM4 CPU.
Therefore, you have to install a discrete VGA card for using.

On the other hand, the Bristol Ridge "A-series" CPUs contain integrated VGA.
If you would like to use onboard VGA, you could choose this kind of CPU for your system.

Thanks!

All the best,
ASRock TSD

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ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8787	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Topic: No Video output via the VGA port, or HDMI Posted: 04 Jul 2017 at 3:41pm
	Dear z5820615, Greetings, this is ASRock TSD. Regarding this case, we would like to provide some information for you. If using Summit Ridge "Ryzen series" CPU on your system, it doesn't contain integrated VGA, so you may not able to use onboard VGA, HDMI. This is hardware specification of AM4 CPU. Therefore, you have to install a discrete VGA card for using. On the other hand, the Bristol Ridge "A-series" CPUs contain integrated VGA. If you would like to use onboard VGA, you could choose this kind of CPU for your system. Thanks! All the best, ASRock TSD

wardog Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 15 Jul 2015 Status: Offline Points: 6447	Post Options Post Reply Quote wardog Report Post Thanks(0) Quote Reply Posted: 04 Jul 2017 at 12:51pm
	Ryzen 7 processors do not have an iGPU. They req a discrete GPU be installed. Edited by wardog - 04 Jul 2017 at 12:51pm

z5820615 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 25 Jun 2017 Status: Offline Points: 3	Post Options Post Reply Quote z5820615 Report Post Thanks(0) Quote Reply Posted: 04 Jul 2017 at 12:02pm
	This is my 2nd board with this issue! Installed Brand new AB350 Pro4 board, and get NO output via the VGA or HDMI port. Tried several monitors, and TV. Mouse, and keyboard lights, but can not see the UEFI (or BIOS), because there is no output signal. CAN NOT INSTALL OS, BECAUSE OF THIS PROBLEM The system I install is ryzen7 CPU with onboard VGA and WD blue 250GB SSD.