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New, unopened X370 Killer SLI/ac rebate failed
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datonyb View Drop Down
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    Posted: 17 Sep 2017 at 7:29pm
well thanks for finalising the thread mate

and glad you got the issue sorted
[url=https://valid.x86.fr/jpg250][/url]

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S_Hawking View Drop Down
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I just wanted to update this thread for posterity's sake (I hate coming across dead threads that don't resolve).

Anyways, I was finally able to get my rebate registered on the site by emailing the rebate support people at rebate@asrockamerica.com. They just needed a copy of my invoice and the S/N that was being blocked. They then were able to remove the S/N from the system, and I could register. I still don't know why my S/N was already registered, but for now my issue is resolved.  
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datonyb View Drop Down
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just to help the paranoid theme Smile

some stores shrink wrap items themselves for the shop floor......................
[url=https://valid.x86.fr/jpg250][/url]

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wardog View Drop Down
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I'm worried that it has shrink-wrap on it.

They don't come shrink-wrapped.
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S_Hawking View Drop Down
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Originally posted by wardog wardog wrote:

1. Does the SN on the box match the SN on the motherboard

I got the SN off the box only. When the rebate failed to register, I decided against opening it even though the box appears to be brand new (it still has the plastic shrinkwrap on it and doesn't look tampered with). Of course, there are probably ways of "faking" a brand-new box look. Hmmm...I guess I'm as paranoid as the rest of you! 

Anyways, I gave Newegg support the SN, and they say they'll investigate and get back to me in "3 to 5 business days." So I should hear back by the 15th at the latest. Meanwhile I'm stuck with an incomplete PC build on my hands... grrr....Angry

Thanks for letting me vent here. I'll be sure to update this thread and let y'all know if I need any help.
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datonyb View Drop Down
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mate weve seen enough stunts and tricks pulled over the years..................

i was even more paranoid first few weeks of ryzen, every fecker was returning boards left right and centre
(i went over my taichi with a fine tooth comb to see if it had been pre used)
[url=https://valid.x86.fr/jpg250][/url]

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wardog View Drop Down
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Originally posted by datonyb datonyb wrote:

the paranoid side of me wonders


My unqualified paranoid side wonders:

1. Does the SN on the box match the SN on the motherboard


Regarding 1 above, did someone pull a fast one and switch a dead motherboard in the box




Meh, let's wait and hear what NewEgg replies to the OP. I'm sure datonyb that you and I now have the OP paranoid TongueGeek
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datonyb View Drop Down
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the paranoid side of me wonders

either of two other options
has the board been returned to newegg by another buyer before they sent it to you
or
has persons unknown read the code at new egg and tried to claim a rebate for a board they never bought
[url=https://valid.x86.fr/jpg250][/url]

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wardog View Drop Down
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Originally posted by S_Hawking S_Hawking wrote:

Yeah, I made sure. The serial number only has zeroes. I've contacted Newegg support also. I'll see what they say. 


Was the Rebate req'd UPC/SN sticker still part of/attached to the MB box?

Please let me know what NewEgg says. I'll help you if needed after hearing what they say.




.. wardog
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S_Hawking View Drop Down
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Yeah, I made sure. The serial number only has zeroes. I've contacted Newegg support also. I'll see what they say. 
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