ASRock.com Homepage
Forum Home Forum Home > Technical Support > AMD Motherboards
  New Posts New Posts RSS Feed - GSkill Trident Z RGB / RGB not functional
  FAQ FAQ  Forum Search Search  Events   Register Register  Login Login

GSkill Trident Z RGB / RGB not functional
 Post Reply Post Reply Page  123 6>
Author
Message Reverse Sort Order
  Topic Search Topic Search  Topic Options Topic Options
gizmic View Drop Down
Groupie
Groupie
Avatar

Joined: 13 Jun 2018
Location: Hong Kong
Status: Offline
Points: 677 		Post Options Post Options   Thanks (0) Thanks(0)   Quote gizmic Quote  Post ReplyReply Direct Link To This Post Topic: GSkill Trident Z RGB / RGB not functional
    Posted: 12 Jul 2018 at 12:36pm
i'd like to help but RGB control on my setup been working since day 1 only problem with mine is that it doesn't retain ram RGB settings after restart 
Back to Top
unclebob View Drop Down
Newbie
Newbie
Avatar

Joined: 12 Jul 2018
Location: South africa
Status: Offline
Points: 1 		Post Options Post Options   Thanks (0) Thanks(0)   Quote unclebob Quote  Post ReplyReply Direct Link To This Post Posted: 12 Jul 2018 at 5:34am
I am having almost the same problem,
using the asrock PolychromeRGB(v1.0.11) software I cant control the TridentZ RGB but I can control the addressable.
when using the aura software I can control the ram but not the addressable:(
Im using the x470 master sli/AC
Back to Top
Monyx View Drop Down
Newbie
Newbie


Joined: 10 Jan 2018
Status: Offline
Points: 12 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Monyx Quote  Post ReplyReply Direct Link To This Post Posted: 23 Apr 2018 at 8:24am
Not entirely sure how this would affect someone on the lga1151 equivalent of the gaming K6 board. 
Back to Top
cristy6100 View Drop Down
Groupie
Groupie
Avatar

Joined: 15 Mar 2018
Location: Romania
Status: Offline
Points: 269 		Post Options Post Options   Thanks (0) Thanks(0)   Quote cristy6100 Quote  Post ReplyReply Direct Link To This Post Posted: 22 Apr 2018 at 7:02pm
Yes if its i2c it can can both r/w on the same line, I check now the DDR4 pinout and it has SCL on pin 118 and SDA on pin 238, after a bit of thinking my guess its the problem lies in the G/Skill memory, maybe the Ryzen memory controller assigns 2 different I2C addresses for the channels but the G-Skill module is expecting just one for all 4 sticks, regardless of channel. But this again is just a guess, I am no expert regarding this, what bugs me is not to inability for the utility to detect the modules in channel B and change colors, its the inability of the modules to work at the full speed in channel B, this should not happen at all, they should works in both channels at 3200MHz as the poster said 
Main Rig: AMD Ryzen 2400G | ASRock Fatality X370 ITX/ac UEFI 4.90 | Corsair LPX DDR4 2400@3200 1.35V | Corsair RM650i PSU | CM ML120L AiO Cooler
Back to Top
kerberos_20 View Drop Down
Senior Member
Senior Member
Avatar

Joined: 06 Dec 2017
Location: czech republic
Status: Offline
Points: 3672 		Post Options Post Options   Thanks (0) Thanks(0)   Quote kerberos_20 Quote  Post ReplyReply Direct Link To This Post Posted: 22 Apr 2018 at 5:39pm
sometime ago ive managed to wipe spd eeprom on one of mine ram in notebook
as i was trying to change something in my led panel (edid eeprom)
as both resided on 0x50 adress, just on different controller

well that ram was fixed later, i hooked that ram to dvi (yes video output xD) and reflashed it from its i2c controller

anyway..that spd should be readable , otherwise your pc wouldnt know what your ram got

did u guys enable i2c controllers in uefi?
as far as i know i2c can send write protect(on/off) on sda signal
and asrock seems to have bunch of i2c unnamed controllers to enable in uefi




Edited by kerberos_20 - 22 Apr 2018 at 5:43pm

userbenchmark
Back to Top
cristy6100 View Drop Down
Groupie
Groupie
Avatar

Joined: 15 Mar 2018
Location: Romania
Status: Offline
Points: 269 		Post Options Post Options   Thanks (0) Thanks(0)   Quote cristy6100 Quote  Post ReplyReply Direct Link To This Post Posted: 22 Apr 2018 at 7:54am
My suggestion would be to return the RAM and buy some non RGB stuff, or choose some RAM with just one permanent color if you really need the bling, this issue will not be fixed anytime soon this is clear, many motherboards don't have the trace lines that link to the memory flash RX/TX, some have this only on 1-2 slots as seems to be the case here, until recently with this RGB craze production motherboards did not require access to program the RAM controller chip (alongside the RAM firmware G-Skill added the RGB code) this seems to be a most stupid move because in case of a crash/power outage you end up with a "dead" memory stick ( you can revive it with a memory programmer, but who has those things and the original memory firmware...?).
Maybe I am wrong but as far as I know only Corsair used a separate flash for RGB data, but that too is accessed using the same pins?
Regardless, if the motherboards allows access to the "debug" pins, a good implementation of this can exist, these seems mostly G-Skill's fault for the bad implementation, but its weird that it works on 2 slots and the other 2 not.
Also all of this should only affect the RGB stuff, but if you say you can plug in first channel and it works at rated speed, but in the 2nd channel it doesn't, make all of this very weird, the memory channels on the CPU could be damaged, or the memory slots with dust in them, because from a semiconductor/physical standpoint both channels are the same just doubled.
So the culprits here can be:
a. a bad memory channel inside the CPU (damaged silicone)
b. bad traces that lead to the socket from said memory channel/slot
c. dust/dirty memory slot


Edited by cristy6100 - 22 Apr 2018 at 8:06am
Main Rig: AMD Ryzen 2400G | ASRock Fatality X370 ITX/ac UEFI 4.90 | Corsair LPX DDR4 2400@3200 1.35V | Corsair RM650i PSU | CM ML120L AiO Cooler
Back to Top
Monyx View Drop Down
Newbie
Newbie


Joined: 10 Jan 2018
Status: Offline
Points: 12 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Monyx Quote  Post ReplyReply Direct Link To This Post Posted: 22 Apr 2018 at 7:28am
Meant to post the link to the forum - http://forum.asrock.com/forum_posts.asp?TID=7798&title=asrock-z370-k6-gaming-ram-slot-issue
Back to Top
Monyx View Drop Down
Newbie
Newbie


Joined: 10 Jan 2018
Status: Offline
Points: 12 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Monyx Quote  Post ReplyReply Direct Link To This Post Posted: 22 Apr 2018 at 7:27am
Just wanted to bump this since this constant rainbow is really annoying. I found a post where a user was overclocking his Trident Z ram on a Gaming K6 board and successfully overclocked on both the A2/B2 channels as well as A1/B2. I couldn't replicate his success - using slots A1/B1 I get boot errors and stuck at 2133MHz.
Back to Top
urkal View Drop Down
Newbie
Newbie


Joined: 30 Oct 2017
Status: Offline
Points: 19 		Post Options Post Options   Thanks (0) Thanks(0)   Quote urkal Quote  Post ReplyReply Direct Link To This Post Posted: 03 Feb 2018 at 10:51pm
Asrock doesn't communicate anything to their customers. Typical chinese company.
Back to Top
zlobster View Drop Down
Groupie
Groupie


Joined: 02 Sep 2017
Status: Offline
Points: 403 		Post Options Post Options   Thanks (0) Thanks(0)   Quote zlobster Quote  Post ReplyReply Direct Link To This Post Posted: 17 Jan 2018 at 7:36pm
Originally posted by Rockin_Zombie Rockin_Zombie wrote:


Contacted both ASRock and G.Skill support. 


Thanks for this!
1700X ZP-B1 (stock); X370 Taichi (UEFI 3.10); 16GB F4-3200C14-8GFX XMP; 256GB 960 EVO; RX 580 NITRO+ 8GB
Back to Top
 Post Reply Post Reply Page  123 6>
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.04
Copyright ©2001-2021 Web Wiz Ltd.

This page was generated in 0.250 seconds.