AB350 Gaming K4 no 7.1 Sound output

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   Dear swb965,

Greetings, this is ASRock TSD.

To configure 7.1 CH HD Audio, it is required to use an "HD front panel audio module" and enable the multi-channel audio feature through the audio driver.

Here is the link of Realtek high definition audio driver ver:8004 for Win10 64-bit OS:
http://www.asrock.com/mb/AMD/Fatal1ty%20AB350%20Gaming%20K4/index.asp#osW1064

About detailed information, please refer to user manual page.9:
http://asrock.pc.cdn.bitgravity.com/Manual/Fatal1ty%20AB350%20Gaming%20K4.pdf

Thanks!

All the best,
ASRock TSD

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ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8787	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Topic: AB350 Gaming K4 no 7.1 Sound output Posted: 17 Oct 2017 at 3:50pm
	Dear swb965, Greetings, this is ASRock TSD. To configure 7.1 CH HD Audio, it is required to use an "HD front panel audio module" and enable the multi-channel audio feature through the audio driver. Here is the link of Realtek high definition audio driver ver:8004 for Win10 64-bit OS: http://www.asrock.com/mb/AMD/Fatal1ty%20AB350%20Gaming%20K4/index.asp#osW1064 About detailed information, please refer to user manual page.9: http://asrock.pc.cdn.bitgravity.com/Manual/Fatal1ty%20AB350%20Gaming%20K4.pdf Thanks! All the best, ASRock TSD

Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 25073	Post Options Post Reply Quote Xaltar Report Post Thanks(0) Quote Reply Posted: 17 Oct 2017 at 3:42pm
	Under Realtek Audio manager do you have the speakers set to "7.1 Speaker"? You can also look under: Playback Devices (right click windows speaker icon on taskbar) -> Speakers -> Configure -> set 7.1 I hope this helps.


swb965 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 06 Aug 2017 Status: Offline Points: 3	Post Options Post Reply Quote swb965 Report Post Thanks(0) Quote Reply Posted: 17 Oct 2017 at 2:40pm
	Hi, I have just purchased this motherboard which is meant to have support for 7.1 audio. I have installed the latest win10 realtek driver and connected the correct jacks. However when do the test only the front left and right speakers are functioning. I have tested the speakers on another pc and they are working correctly. Please help this issue.