RGB lights always on

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   Dear Laxus,

Greetings, this is ASRock TSD.

According to your question, we provide some suggestions for verifying:

1. Uninstall the RGB LED Utility under Control panel>Program and reinstall it to try; I link the RGB LED utility ver.1.0.29 as below: 
http://asrock.pc.cdn.bitgravity.com/Utility/Others/RGBLED(v1.0.29).zip

2. After updating the RGB LED, please follow the steps below to update LED FW:
a. Open CMD as an administrator (type "CMD" in search bar right click & choose "Run as administrator" from the context menu)
b. Go to RGB app installation folder by typing "cd C:\Program Files (x86)\ASRock Utility\ASRRGBLED\Bin\"
c. Flash the RGB chip using the following command "wICPFLASH.exe /File=nu51_1.18" - this takes around 15 seconds.

3. Try to control the LED strip under BIOS environment to verify.

Thanks!

All the best,
ASRock TSD

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ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8787	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Topic: RGB lights always on Posted: 24 Nov 2017 at 2:03pm
	Dear Laxus, Greetings, this is ASRock TSD. According to your question, we provide some suggestions for verifying: 1. Uninstall the RGB LED Utility under Control panel>Program and reinstall it to try; I link the RGB LED utility ver.1.0.29 as below: http://asrock.pc.cdn.bitgravity.com/Utility/Others/RGBLED(v1.0.29).zip 2. After updating the RGB LED, please follow the steps below to update LED FW: a. Open CMD as an administrator (type "CMD" in search bar right click & choose "Run as administrator" from the context menu) b. Go to RGB app installation folder by typing "cd C:\Program Files (x86)\ASRock Utility\ASRRGBLED\Bin\" c. Flash the RGB chip using the following command "wICPFLASH.exe /File=nu51_1.18" - this takes around 15 seconds. 3. Try to control the LED strip under BIOS environment to verify. Thanks! All the best, ASRock TSD

Laxus Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 10 Nov 2017 Status: Offline Points: 9	Post Options Post Reply Quote Laxus Report Post Thanks(0) Quote Reply Posted: 24 Nov 2017 at 11:32am
	My problem is that the AB350M Pro4 board RGB lights are always on (blank breathing mode) even if the EFI or the Windows10 application is disabled. I have tried to clean the CMOS, reinstall the software and 2 different strips of LEDs but always with the same result.