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USB mouse and keyboard working in BIOS, not in WIN

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elserge82 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote elserge82 Quote  Post ReplyReply Direct Link To This Post Topic: USB mouse and keyboard working in BIOS, not in WIN
    Posted: 27 Dec 2017 at 10:09pm
The one I mentioned would only work after bios update. for a few boots
Ryzen 5 1600, ASRock X370 fatality gaming k4, 2x16 GB T-Force 3000mhz, MSI GTX 1060 ITX 6GB GDDR5, Kingston SSD 250GB, Windows 10 64-bit PRO
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Post Options Post Options   Thanks (0) Thanks(0)   Quote PetrolHead Quote  Post ReplyReply Direct Link To This Post Posted: 27 Dec 2017 at 9:46pm
Originally posted by elserge82 elserge82 wrote:

Yes. The ones that are not working 2 front usb 2.0 (port 1) , 2 front usb 3.0 (port 2) and the second  rear raw 2  usb 3.0. port 2 2.0 and 1 3.0 are not connected


Ok, so out of the 4 USB connectors on the motherboard you are using two (one of each type). Have you tried switching to the other available connectors? Another thing you could try is only using one of the USB 2.0 connectors from the motherboard and seeing if that makes a difference.

If none of the rear USB 3.0 ports are working, have you tried unplugging your keyboard and your mouse after Windows have booted and then plugging them back in? My old 970M Pro3 would occasionally not recognize my WLAN adapter or my mouse (one or the other) after startup and this would fix the issue.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote elserge82 Quote  Post ReplyReply Direct Link To This Post Posted: 27 Dec 2017 at 9:07pm
Yes. The ones that are not working 2 front usb 2.0 (port 1) , 2 front usb 3.0 (port 2) and the second  rear raw 2  usb 3.0. port 2 2.0 and 1 3.0 are not connected
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Post Options Post Options   Thanks (0) Thanks(0)   Quote PetrolHead Quote  Post ReplyReply Direct Link To This Post Posted: 27 Dec 2017 at 6:18pm
Which USB ports are you trying to use or have you tried them all?

PS. elserge82, could you include your system specs in your signature?
Ryzen 5 1500X, ASRock AB350M Pro4, 2x8 GB G.Skill Trident Z 3466CL16, Sapphire Pulse RX Vega56 8G HBM2, Corsair RM550x, Samsung 960 EVO SSD (NVMe) 250GB, Samsung 850 EVO SSD 500 GB, Windows 10 64-bit
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Post Options Post Options   Thanks (0) Thanks(0)   Quote elserge82 Quote  Post ReplyReply Direct Link To This Post Posted: 27 Dec 2017 at 6:08pm
Windows 10  64bit pro latest build everything is up to date.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 27 Dec 2017 at 6:04pm
Windows version?
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elserge82 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote elserge82 Quote  Post ReplyReply Direct Link To This Post Posted: 27 Dec 2017 at 3:16pm
Allin1 driver already installed.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote zlobster Quote  Post ReplyReply Direct Link To This Post Posted: 26 Dec 2017 at 8:40pm
USB filter drivers don't pop up an exclamation mark in dev mgr, if they are not installed. For every AMD or Intel mobo you NEED to install the chipset and/or other mobo drivers.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote elserge82 Quote  Post ReplyReply Direct Link To This Post Posted: 26 Dec 2017 at 8:37pm
I have almost identical problem. Their is no exclamation mark in device manager. I guess the problem is more related to usb ports.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote zlobster Quote  Post ReplyReply Direct Link To This Post Posted: 25 Dec 2017 at 7:55pm
Kerberos is right. You need the AMD chipset drivers, which contain the USB filter drivers.

Check for any exclamation mark devices in the device manager.
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