ASROCK Fatal1ty X370 Wake Up On Lan FAILURE

zlobster wrote: dejianr wrote: Hey zlobster, I updated the Intel Lan Drivers this morning and switched the cable to the Intel Lan Card. Setup the WOL in the GUI Interface. Shut the machine down. Opened the Router and send the WOL Packet and the machine came up. So the WOL was working and sending the correct packets to the Lan Card. The Aquantia card is not reacting to the packet. MisterJ stated that there are issues with Aquantia adapter/drivers and we have proven that. maybe a future update will solve the issue. But for now the Aquantia Adapter does not support WOL is my best guess. I am using the Intel card and am getting 960-965 Mpbs on downloads. So that will work. Now it all makes sense. Too bad it turned out that way. As MisterJ said, keep the pressure on them! You didn't spend your money for the sake of it.

There are new Aquantia Drivers on the Aquantia website available for download. These are solving many connection issues.

https://www.aquantia.com/driver-download/

I have contacted Support and they will test them in-house prior to posting them available on the ASRock DL pages.


..wardog




Edited by wardog - 09 Feb 2018 at 9:50am

dejianr wrote: Hey zlobster, I updated the Intel Lan Drivers this morning and switched the cable to the Intel Lan Card. Setup the WOL in the GUI Interface. Shut the machine down. Opened the Router and send the WOL Packet and the machine came up. So the WOL was working and sending the correct packets to the Lan Card. The Aquantia card is not reacting to the packet. MisterJ stated that there are issues with Aquantia adapter/drivers and we have proven that. maybe a future update will solve the issue. But for now the Aquantia Adapter does not support WOL is my best guess. I am using the Intel card and am getting 960-965 Mpbs on downloads. So that will work.

Hello dejianr,
So you finally get your WoL to work with your intel card :)
I am still struggling to get it work on my x370 taichi.
Can you give me the correct settings of bios, power managment and intel card to get it done ?
Also the driver version of the intel card could help.
that would be great, thanks

dejianr, it does not largely surprise me that WOL does not work on Aquantia.  Please try sending an e-mail to Quality@aquantia.com to see if you can get some support.  I tried to create a login to their support and failed (may be for companies only).  I will e-mail them and see if I can determine how to get support.  Please let us hear how you make out.  Great to hear the Intel was OK.  Enjoy, John.

dejinar,

Somthing's definitely off here. You NEED to verify WoL/magic packets are arriving at the desired NIC. Only then it makes sense to continue troubleshooting. Thus far I'm seeing 3 pages of 'drivers, drivers, drivers'. Well, I'm not giving you attitude or something, but I'm yet to see a WoL issue with default drivers and settings. It's just works out of the box.

Easiest way to verify if your NIC is receiving magic (packets) - boot some Linux Live USB, run tcpdump. Here is a good guide on TCPDUMP https://danielmiessler.com/study/tcpdump/ I even took it a bit further; you can use this directly tcpdump -i any -nttttXvvve

After starting the tcpdump, go to your router and try sending the magic (packets) to the sniffing machine.

A few other things - I saw someone mentioned VLANs, if you don't have a clue what that is, do not mess with it! From what I gather you have a very simple network topology.

And yet another thing - you won't get any miracles running your 5Gbps card in a 1Gbps network. Any decent router/switch (I personally won't put your ASUS there) should do 1Gbps with decent NIC (your Intel one is a good example) and decent cabling.

dejianr, I should have said earlier that I do not use WOL and do not have any reason to believe the Aquantia drivers will correct your situation.  I do know this adapter requires the drivers from Aquania for extensive problems experienced in the beginning.  I do not know if you found the threads talking about this, but the bottom line was to get rid of the ASRock modified drivers.  Interestingly it is just the opposite on the Aquantia 10 Gbps NIC on the X399 MBs.  The Aquantia gets no connection with the vendor driver and seems to work fine with the ASRock driver.  I suspect you will have much better luck with the Intel NIC.  It has a great reputation. Enjoy, John.