ASRock.com Homepage
Forum Home Forum Home > Technical Support > AMD Motherboards
  New Posts New Posts RSS Feed - After X399 NVMe raid HDs not seen
  FAQ FAQ  Forum Search Search  Events   Register Register  Login Login

After X399 NVMe raid HDs not seen

 Post Reply Post Reply Page  12>
Author
Message Reverse Sort Order
rjohnson11 View Drop Down
Newbie
Newbie
Avatar

Joined: 20 Jan 2018
Location: Netherlands
Status: Offline
Points: 17
Post Options Post Options   Thanks (0) Thanks(0)   Quote rjohnson11 Quote  Post ReplyReply Direct Link To This Post Topic: After X399 NVMe raid HDs not seen
    Posted: 21 Jan 2018 at 11:21pm
Thanks but having been helping others in the PC for many many years I know that things can always go wrong which is why I have a cloud backup. However in my case I should have backed up a bit more often and I'm going to do that from now on.
Back to Top
MisterJ View Drop Down
Senior Member
Senior Member


Joined: 19 Apr 2017
Status: Offline
Points: 1097
Post Options Post Options   Thanks (0) Thanks(0)   Quote MisterJ Quote  Post ReplyReply Direct Link To This Post Posted: 21 Jan 2018 at 10:13pm
Thanks, rjohnson11.  I have no explanation for what happened to you.  I have a very similar setup as you do with the three SSDs in a RAID0 with Win10 installed and the two large HDDs as simple SATA backup drives which existed before I created my RAID.  No disappearing and no drama.  Sorry, I wish I knew what happened.  Thanks and enjoy, John.
Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD
Back to Top
rjohnson11 View Drop Down
Newbie
Newbie
Avatar

Joined: 20 Jan 2018
Location: Netherlands
Status: Offline
Points: 17
Post Options Post Options   Thanks (0) Thanks(0)   Quote rjohnson11 Quote  Post ReplyReply Direct Link To This Post Posted: 21 Jan 2018 at 7:02pm
SATA mode is set to AHCI and I have not changed it at all.
Back to Top
MisterJ View Drop Down
Senior Member
Senior Member


Joined: 19 Apr 2017
Status: Offline
Points: 1097
Post Options Post Options   Thanks (0) Thanks(0)   Quote MisterJ Quote  Post ReplyReply Direct Link To This Post Posted: 21 Jan 2018 at 5:52am
rjohnson11, F9 is Load UEFI Defaults and F10 is Save and Boot.  Do you have SATA mode set to RAID or AHCI in the BIOS-Advanced-Storage Configuration-SATA Mode?  If you did what you posted but did not format your drives you should not have lost your data.  Thanks and enjoy, John.

EDIT:


Edited by MisterJ - 21 Jan 2018 at 10:02am
Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD
Back to Top
rjohnson11 View Drop Down
Newbie
Newbie
Avatar

Joined: 20 Jan 2018
Location: Netherlands
Status: Offline
Points: 17
Post Options Post Options   Thanks (0) Thanks(0)   Quote rjohnson11 Quote  Post ReplyReply Direct Link To This Post Posted: 21 Jan 2018 at 3:41am
I followed the steps in the 2nd post of this thread (by Misterj). So I made no changes manually. The first step in his recommendation is F9 followed by F10 which puts the BIOs at factory default I believe. However what I'll do is boot into the BIOs and take a quick look.

If you have a particular BIOs screen you would like to see let me know and I'll take a screenshot or photo.
Back to Top
MisterJ View Drop Down
Senior Member
Senior Member


Joined: 19 Apr 2017
Status: Offline
Points: 1097
Post Options Post Options   Thanks (0) Thanks(0)   Quote MisterJ Quote  Post ReplyReply Direct Link To This Post Posted: 21 Jan 2018 at 3:00am
rjohnson11, I really wish you had not done that.  I wish you had answered my questions and we could have understood this situation and possibly recovered your data.  Unless you set those drives up as RAID drives which would initialized them, I know of no reason the data would be lost.  I suspect you happened onto an unsupported configuration.  Please at least tell me, is SATA mode set to RAID or AHCI?
An opportunity lost is an opportunity lost!  Sad!  Enjoy, John.
Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD
Back to Top
rjohnson11 View Drop Down
Newbie
Newbie
Avatar

Joined: 20 Jan 2018
Location: Netherlands
Status: Offline
Points: 17
Post Options Post Options   Thanks (0) Thanks(0)   Quote rjohnson11 Quote  Post ReplyReply Direct Link To This Post Posted: 21 Jan 2018 at 2:08am
I do not know why the drives (SSD and HD) are now unallocated but I keep backups of most of my data in the cloud. I also have Steller Phoenix Windows Data Recovery home version. Using that software I extracted some data I needed that was not yet stored in the cloud from the drives. I have reset all of the drives as a simple volume and restored data from the cloud to the drives so now all is well but I have yet to find anything in the BIOs which caused this after making a successful NVMe raid with two Samsung SM961 M.2 SSDs.

I'd like to take some time to thank everyone here that responded.

You might recognize my avatar as a senior volunteer moderator over at the EVGA forums. If anyone needs any help with EVGA products I'd be happy to return the favor anytime.


Edited by rjohnson11 - 21 Jan 2018 at 2:11am
Back to Top
MisterJ View Drop Down
Senior Member
Senior Member


Joined: 19 Apr 2017
Status: Offline
Points: 1097
Post Options Post Options   Thanks (0) Thanks(0)   Quote MisterJ Quote  Post ReplyReply Direct Link To This Post Posted: 21 Jan 2018 at 1:06am
rjohnson11, if you have data on those drives, I certainly suggest you not initialize them to MBR or GPT - you will loose all your data.  What is "Windows 10 File Manager"?  Do you mean Windows Explorer?  I need more information.  Please place you specifications in you signature as I have and include OS and BIOS/UEFI version.  I also need you to state for each of your drives if it is SATA or NVMe.  Do you have SATA mode set to RAID or AHCI in the BIOS-Advanced-Storage Configuration?  Please tell us explicitly what you want to do.  I am researching this document ( https://www2.ati.com/relnotes/amd-raid-quick-start-guide.pdf Sec 1.3) to determine if your configuration is supported.  AMD support refereed me to it to determine supported configuration.  So far I have made little sense of it, especially sec 1.3.  Thanks and enjoy, John.
Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD
Back to Top
kerberos_20 View Drop Down
Senior Member
Senior Member
Avatar

Joined: 06 Dec 2017
Location: czech republic
Status: Offline
Points: 3672
Post Options Post Options   Thanks (0) Thanks(0)   Quote kerberos_20 Quote  Post ReplyReply Direct Link To This Post Posted: 20 Jan 2018 at 7:34pm
if they are unallocated, that just means u need to create new mbr/gpt partition table
as the old one is gone (it can be recreated without losing data tho, but not usre what u did before to loose it
Back to Top
rjohnson11 View Drop Down
Newbie
Newbie
Avatar

Joined: 20 Jan 2018
Location: Netherlands
Status: Offline
Points: 17
Post Options Post Options   Thanks (0) Thanks(0)   Quote rjohnson11 Quote  Post ReplyReply Direct Link To This Post Posted: 20 Jan 2018 at 6:54pm
OK I checked disk management and all drives are showing up there (Corsair SSD + WD HDs) but they are showing as unallocated. 
Back to Top
 Post Reply Post Reply Page  12>
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.04
Copyright ©2001-2021 Web Wiz Ltd.

This page was generated in 0.281 seconds.