ASRock Z370 ITX/ac dont work DDR4-a1 slot

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

   Dear Alexanst,

Thank you for choosing ASRock.

Regarding your case, we have built a system to test, G.Skill TrindentZ F4-3200C16D-16GTZ can work fine on Fatal1ty Z370 Gaming-ITX/ac.

We provide some suggestion to try.

1.       Please install each memory once a time on each slot to check.

2.       Please clear CMOS to load BIOS default.

3.       Please install the memory module on another system to check if memory module works fine.

4.       Because the memory controller is inside the CPU, if possible, please change another CPU to check.

Thank you!

Yours truly,

ASRock TSD

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8937	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Topic: ASRock Z370 ITX/ac dont work DDR4-a1 slot Posted: 23 Feb 2018 at 11:00am
	Dear Alexanst, Thank you for choosing ASRock. Regarding your case, we have built a system to test, G.Skill TrindentZ F4-3200C16D-16GTZ can work fine on Fatal1ty Z370 Gaming-ITX/ac. We provide some suggestion to try. 1. Please install each memory once a time on each slot to check. 2. Please clear CMOS to load BIOS default. 3. Please install the memory module on another system to check if memory module works fine. 4. Because the memory controller is inside the CPU, if possible, please change another CPU to check. Thank you! Yours truly, ASRock TSD

Alexanst Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 20 Feb 2018 Location: Ukraine Status: Offline Points: 3	Post Options Post Reply Quote Alexanst Report Post Thanks(0) Quote Reply Posted: 20 Feb 2018 at 7:00am
	Fatal1ty Z370 Gaming-ITX/ac \| I7 - 8700K \| G.Skill TrindentZ F4-3200C16D-16GTZ (2x8)\| UEFI 1.4 Dont work with 2xDDR4 (A1&B1). Work only DDR4_B1 8gb. WHY???
	Asrock z370 Fatality ITX/ G.Skill F4-3200C16D-16GTZ/