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New AB350 ITX - is it ryzen 2000 ready?? |
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Thenightstalker ![]() Newbie ![]() Joined: 03 Mar 2018 Status: Offline Points: 57 |
![]() ![]() ![]() ![]() ![]() Posted: 12 Mar 2018 at 8:38pm |
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Interesting ... I'm curently using my old Philips 47" LCD TV over HDMI and there's no problem. Or let's say it works now after some confusion and trial and error.
After building the System (and it wasn't my first one) I double checked everything and fired it up. The RGB leds in my case started to pulse red (which was just coincidencial as I noticed later) and the fans spin up and then nothing else happened. TV says no signal .... I tried about 5-10 times, remounted the RAM modules becaus I knew from earlier builds they sometimes have bad contact because you can't or don't dare to push them in that hard :-) but nothing. I also hook up a PC speaker just to hear any error codes but it kept silent. I clear CMOS and did all I could think of, which wasn't much because there's literally nothin in the case that could make troubles lol. I can't tell what was wrong but after several tries with pushing the reset button and power button and reconnecting power plug it came to live. I heard the CPU fan increasing rpm and thought hm something changed so I waited and after a few seconds I had a post and it went to uefi! Which was intended because I had no drives installed yet. However, your report concerns me a little bit, what if I connect a newer monitor ... I'll soon try it with my LG OLED TV (2017 model, HDMI 2.0) because the system is meant to be a HTPC / Console like device. Hopefully it will run there as intended otherwise ... hm dunno. But this issue sounds like it should be fixable via BIOS update, doesn't it? |
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Brandon ![]() Newbie ![]() Joined: 04 Apr 2017 Status: Offline Points: 22 |
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The AB350 FATALITY K4 with 4.70 bios and a 2400G has the cstates stuck on. No way to set a static CPU speed.
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hitekagpilot ![]() Newbie ![]() ![]() Joined: 08 Mar 2018 Location: DENVER Status: Offline Points: 3 |
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... and the adventure nears its end....
Wardog... The issue isn't with video AFTER the OS boots up (I have tried Linux (Manjaro, Ubuntu/Linuxmint) and Win10). The issue is at BIOS boot up. No display with 'out of range' on the Asus and HP displays. If, in the future I need to access the bios ... I don't get the splash so I can enter the bios. I did some additional testing with my old LG monitor... Using a DVI-I to HDMI adapter on the monitor and the same HDMI cables I am using with the Asus and HP - the monitor and MoBo negotiate and I have a display that shows the Bios. My intention is to Craigslist my old displays so this is not a good solution for me. So... per the MFG, I returned the ASRock Fatal1ty AB350 mITX/AC and picked up the comparable Gigabyte unit. It has an HDMI and Displayport outputs. My findings.. Using the Asus display (my intended Primary): Connected via HDMI port - 'out of range' Connected via Displayport - SUCCESS Connected via Displayport using Passive DP to HDMI - 'out of range' Connected via Displayport using Active DP to HDMI - SUCCESS It appears to be a negotiation issue over HDMI with the Ryzen 5 2400G and the B350 chipset (as this is the only configuration I have tested). It does NOT appear to be MFG related. This has been tested on the ASRock Fatal1ty AB350 mITX/AC, ASRock AB350M Pro4 and the Gigabyte GA-AB350N Gaming Wifi with the AMD Ryzen 5 2400G. It appears the negotiation over HDMI for the signal is not being accomplished properly (if at all) on newer monitors with HDMI inputs. I hope this helps... I am a HUGE ASRock fan, however for my mITX build I have to go with the competition due to my equipment (monitors) being used. MD
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wardog ![]() Moderator Group ![]() Joined: 15 Jul 2015 Status: Offline Points: 6447 |
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It's my experience with "Out of Range' errors that it is NOT the fault of the MB/COP/APU but instead display res and or refresh setting of the monitor itself. Yea. That goes against what ASRock Techs implied by saying RMA it. Contact the reseller and explain your situation and what ASRock informed you to see if they'll extend your return period. Most will accommodate this to save them having a defect sitting on their shelves. Grab DDU and uninstall all graphics drivers found by it then have handy the latest available for the iGPU you have. Do all this while disconnected from the internet so Windows Update doesn't sneak a driver in behind your back. Post back the results please. |
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wardog ![]() Moderator Group ![]() Joined: 15 Jul 2015 Status: Offline Points: 6447 |
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Keep us posted. Yea. All the boxes that have that sticker on them. Corporate halted shipments and then updated the BIOSes manually, one by one, using a pigtail that does not req a CPU mounted. I'm told it was grueling, and I imagine it was. 40,000+ of them. Edited by wardog - 09 Mar 2018 at 11:36am |
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Gronar ![]() Newbie ![]() ![]() Joined: 02 Mar 2018 Status: Offline Points: 59 |
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Thanks Wardog. As you can see in my sig I only have 2 parts so far so have been quite concerned about being able to bring my new rig up and running. 2 weeks to go when I get my annual corp bonus and can order the rest of the parts, I'm stoked!
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X570 Taichi, Ryzen 5 5600X, Sabrent Rocket 4 1TB, Corsair Dominator Platinum 3200, Seasonic GX-1000, EVGA RTX 2080S XC Ultra
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wardog ![]() Moderator Group ![]() Joined: 15 Jul 2015 Status: Offline Points: 6447 |
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Ooops. I'm terribly sorry for not having answered this. My sincere apology. Yes.
Edited by wardog - 09 Mar 2018 at 8:48am |
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Gronar ![]() Newbie ![]() ![]() Joined: 02 Mar 2018 Status: Offline Points: 59 |
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Just a suggestion, but have you tried a different HDMI cable? |
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X570 Taichi, Ryzen 5 5600X, Sabrent Rocket 4 1TB, Corsair Dominator Platinum 3200, Seasonic GX-1000, EVGA RTX 2080S XC Ultra
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Gronar ![]() Newbie ![]() ![]() Joined: 02 Mar 2018 Status: Offline Points: 59 |
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Wardog, did you find anything out about this? |
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X570 Taichi, Ryzen 5 5600X, Sabrent Rocket 4 1TB, Corsair Dominator Platinum 3200, Seasonic GX-1000, EVGA RTX 2080S XC Ultra
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hitekagpilot ![]() Newbie ![]() ![]() Joined: 08 Mar 2018 Location: DENVER Status: Offline Points: 3 |
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Here are my findings:
Both ASRock B350-based MoBos have the same 'out of range' video issue with my Dedicated monitors over HDMI. The AB350M Pro 4 has a DVI-D port and a VGA port. No issues with video from the VGA to either of my monitors (ASUS VP247qg or HP Z23I). The DVI-D port works to another DVI-D port on a 3rd monitor I have laying around (LG W2043T). And I find that the HDMI out on the Mobo to the LG (using a DVI-D to HDMI adapter on the monitor) also works. So the issue (in my case) appears to be that there is a negotiation failure between the newer monitors (ASUS and HP) over HDMI from the MoBo when using the Ryzen 5 2400G. I do not have an A6/A8/A10 processor to test - so I can not say if the issue also resides with those processors. At this point I am at a loss -- I hope this helps others in the future. I am within my 14-day window to return the ASRock MoBo to Microcenter and get a refund.. I may do that and try the comparable Gigabyte board (GA AB350N Gaming Wifi) as it has an HDMI and Displayport outputs on the motherboard... and I will connect it using the display port - provided the negotiation issue doesn't manifest on the DP port as well. HiTekAgPilot
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