Error 62 when booting X399 taichi

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

   Dear kurono,

Greetings, this is ASRock TSD.

Regarding first question, due to the chipset and CPU may not the same, so we recommend re-installing a clean Windows for your system and then verify again.

Regarding second question, please only install CPU, one stick memory and VGA card, and then start up the system to verify.
In the meantime, please clear CMOS and also try different memory DIMM slots.
Install A2/B2 first, and then install C2/D2.

Thanks!

All the best,
ASRock TSD

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8787	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Topic: Error 62 when booting X399 taichi Posted: 02 Apr 2018 at 2:27pm
	Dear kurono, Greetings, this is ASRock TSD. Regarding first question, due to the chipset and CPU may not the same, so we recommend re-installing a clean Windows for your system and then verify again. Regarding second question, please only install CPU, one stick memory and VGA card, and then start up the system to verify. In the meantime, please clear CMOS and also try different memory DIMM slots. Install A2/B2 first, and then install C2/D2. Thanks! All the best, ASRock TSD

kurono Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 11 Nov 2017 Status: Offline Points: 13	Post Options Post Reply Quote kurono Report Post Thanks(0) Quote Reply Posted: 02 Apr 2018 at 1:57pm
	Hello, When I booting into the Windows 10 64-bit and everything works well until the next reboot (the operating system was installed on another earlier computer, then the hard drive was moved) The system does not display anything, error code shows 62. And if I want to go into the BIOS, I can see the BIOS menu for about 5 seconds. Then everything hangs.