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Asrock Fatal1ty z170 Gaming itx/ac BSODs

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Xaltar View Drop Down
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    Posted: 21 Sep 2015 at 3:22pm
You can send a support ticket to ASRock here. Just outline the problem as simply as possible and I am sure they will get back to you.

I am glad your system is at least running well now with legacy mode enabled.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Eltreum Quote  Post ReplyReply Direct Link To This Post Posted: 21 Sep 2015 at 9:16am
After quite a lot of troubleshooting I actually found out that the problem seems to be related to the Legacy USB support for keyboards/mice.

I have all the drivers installed and I am not getting bluescreens, but if I disable the Legacy support they seem to return. I should do further testing with the RAM speeds in combination with the legacy option since it might be a BIOS bug, but right now as it is I am no longer getting BSODs and it's been quite a long time since the pc has been on.

I have no idea how to report this, but it should definitely be looked upon.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 20 Sep 2015 at 2:38pm
That is good to hear. As I said before, more often than not ntoskrnl problems are driver related, especially when you can rule out RAM.

Good luck and enjoy your new build Thumbs Up
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Eltreum Quote  Post ReplyReply Direct Link To This Post Posted: 20 Sep 2015 at 2:31pm
I just played 2h of MGS5 and I didnt get BSODs on the fresh win10 install. Going to try to pinpoint the faulty driver now

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Eltreum Quote  Post ReplyReply Direct Link To This Post Posted: 20 Sep 2015 at 11:48am
I just finished watching a 40min match of dota 2 and no BSOD.

At this point I am actually starting to believe that it might truly be a driver. 

I didnt update windows either, I think the driver could have come with a windows update so having a completely fresh windows does help.

I now need to take some time and figure out which driver is causing problems, i suspect it's one that came with the motherboard so if I figure out which one I do hope Asrock either takes it out or reports it to manufacturer.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 20 Sep 2015 at 11:44am
Good luck Thumbs Up
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Eltreum Quote  Post ReplyReply Direct Link To This Post Posted: 20 Sep 2015 at 11:32am
Ran prime95 on blend test for 30min, no BSODs, errors or overheating of any kind.

Gotta leave the pc runnning dota2 on spectator mode (i have it installed on the ssd) that way I don't need to install anything and can also test the GPU for a bit (it if doesnt crash).

Gonna try endless 3dmark, furmark or something else to stresstest it later if I dont BSOD.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Eltreum Quote  Post ReplyReply Direct Link To This Post Posted: 20 Sep 2015 at 11:01am
I ran memtest86+ for 4 hours and got no errors.

I am going to try messing with windows on another HD to see if there's a faulty driver installed. I did run some tests to check if the ssd was damaged but they all turned out to be fine so i don't think its the ssd's fault but it could be a faulty driver. My top candidates:

LAN
Bluetooth+Wireless
External Sound card (soundblaster creative omni)
Keyboard/gamepad/mouse (integraded or their own drivers)

Could be something else too, the NAS turned fine but maybe it's a problem since it has 4TB.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Eltreum Quote  Post ReplyReply Direct Link To This Post Posted: 20 Sep 2015 at 7:30am
I'll leave memtest86+ running for a few hours and report back later, prob going to do minimal boot.

I didn't do it because its such a pain to get everything out in the sg08. 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 20 Sep 2015 at 1:57am
Generally speaking RAM is compatible if it passes memtest but I suppose it isn't out of the question, there could be some kind of intermittent load failure or dual channel hiccup happening. If getting replacement RAM isn't a problem for you then by all means give it a try. If it does not help then you can try the steps I outlined previously. 

You can also check what voltage your RAM is designed to run at and see if it is getting the right voltage from your board. Some high performance RAM needs a little more voltage than other RAM modules. If your board is setting the voltage too low or high it could cause problems, high with overheating and low with instability.


Edited by Xaltar - 20 Sep 2015 at 2:00am
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