A320Mpro4 reboot not working after upgrading CPU |
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tch23987
Newbie Joined: 10 May 2018 Status: Offline Points: 25 |
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Posted: 30 Jul 2018 at 1:19pm |
I tried your solution but it did not work. I used CPU 2400G. Now I update bios to 4.9. But this issue still remain :( I heard people said that Asrock board is not good, I may replace using other board, Ex: MSI or ASUS |
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darkgo
Newbie Joined: 27 May 2017 Status: Offline Points: 18 |
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I want to ask if you tried soliton I written in my first post, that solution worked for me when I had this issue last year,.
Is just to check if is not something simple, am also curious which CPU you have, although I a guessing 2xxx series since you have that issue, but since you didn't say I can't be sure. |
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tch23987
Newbie Joined: 10 May 2018 Status: Offline Points: 25 |
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Actually I used motherboard AB350M Pro4, not A320M, but I got similar issue.
I see that Bios 4.9 for AB350M Pro4 was released yesterday. https://www.asrock.com/mb/AMD/AB350M%20Pro4/index.asp#BIOS I will try updating the Bios, hope it can fix this issue. |
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darkgo
Newbie Joined: 27 May 2017 Status: Offline Points: 18 |
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I changed my plan and will keep CPU, I plan to wait for one week to see if future bios will fix the issue,
if not I will by the new motherboard or perhaps even take even whole pc to service and try to use the warranty for the motherboard (although very unlikely).
Edited by darkgo - 24 Jul 2018 at 10:49pm |
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darkgo
Newbie Joined: 27 May 2017 Status: Offline Points: 18 |
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Today I was forced to instal the previous CPU,
I don`t know what happen but yesterday computer was freezing very often and sometimes even crashing and in the morning was not better, so I replaced CPU and for now ( 1 hour) is okay.
If in the whole day I don't get any problem I will return CPU and if the store said that CPU was okay I will probably try to use the warranty for the motherboard to replace with a better motherboard, if not possible I will replace CPU with 2600x and take a different motherboard. Also, I don't have any issue with rebooting now
Edited by darkgo - 22 Jul 2018 at 9:44pm |
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darkgo
Newbie Joined: 27 May 2017 Status: Offline Points: 18 |
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That is weird, tech support said to me they tried to recreate the problem, and they didn't get that problem.
Another weird thing happened today, when I startup computer one of the windows boot maneger disappeared, lucky I had two on that drive so it was a quick fix, but still, it worriesme. Also, did you send the report about the issue to tech support? If I understood them right they didn`t hear of that problem before. |
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tch23987
Newbie Joined: 10 May 2018 Status: Offline Points: 25 |
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Sorry I did not read detail, I just try to reboot my PC and have same issue as yours with Bios 4.70.
I'm now trying to investigate this issue. About Bios, we may need to wait for 4.9 release. I see other Asrock main boards has had Bios 4.9 recently. Ex: AB350 pro4 https://www.asrock.com/mb/AMD/AB350%20Pro4/index.asp#BIOS |
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darkgo
Newbie Joined: 27 May 2017 Status: Offline Points: 18 |
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I did, first bios for 2xxx (not APU) is 4.7 and I already said that is working fine expect reboot from booth windows and bios,
Also now I am in contact with ASRock tech support, who also give me few things to check, Now I have to reinstall all AMD chipset although I don't have much hope for this because issue also happens when I am exiting a bios, I will try in an hour or two.
Edited by darkgo - 19 Jul 2018 at 7:34pm |
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tch23987
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darkgo
Newbie Joined: 27 May 2017 Status: Offline Points: 18 |
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Today when I did fresh start I manage to a restart computer from windows but at second try reboot again stopped working, I am now suspecting that PC must be thinking that temperature are too high and then it doesn't initiate the reboot. But the temp are fine unless it wants CPU to be around 40 C, normally is with the light work 45c and 42c at idle, those temps should be fine? Is perhaps bios fault? My motherboard still has only first bios for ryzen 2xxx available, I know there is beta but unless I knew it would fix this problem I wouldn`t take a risk with a beta.
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