Mouse not working (windows 7)

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   Dear Beamp14,

Thank you for choosing ASRock.

Intel 300 series chipset has removed their support for Enhanced Host Controller Interface; USB may not work at Windows 7.

Due to Intel officially only support Windows 10 64-bit at B360 chipset and only provide the Windows 10-64bit driver, we suggest installing the Windows 10 for better compatibility.

Thank you!

Yours truly,

ASRock TSD

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ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8937	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Topic: Mouse not working (windows 7) Posted: 14 Aug 2018 at 11:41am
	Dear Beamp14, Thank you for choosing ASRock. Intel 300 series chipset has removed their support for Enhanced Host Controller Interface; USB may not work at Windows 7. Due to Intel officially only support Windows 10 64-bit at B360 chipset and only provide the Windows 10-64bit driver, we suggest installing the Windows 10 for better compatibility. Thank you! Yours truly, ASRock TSD

beamp14 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 12 Aug 2018 Status: Offline Points: 3	Post Options Post Reply Quote beamp14 Report Post Thanks(0) Quote Reply Posted: 12 Aug 2018 at 7:59pm
	Hello, I am in the process of finalizing windows 7 but my mobo doesn't recognize my usb mouse/keyboard. It works in the BIOS but not on the windows 7 setting screen. I've read that I need to enable the PS/2 simulator but there is no option in BIOS. I have a B360 Pro4 motherboard with the 1151 socket.