Memory doesn't work in both slots

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datonyb

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Topic: Memory doesn't work in both slots
Posted: 14 Sep 2018 at 7:14pm

most cases is

the ram stick isnt fully seated in the slot (these new designed ones really need a lot more pressure than the old ones)

try to refit the ram in slot a2 and b2 and press in firmly

the mush less common reason is the cpu not quite seated properly (try this last) remove check for bent pin and refit

[url=https://valid.x86.fr/jpg250]

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3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold

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Posted: 14 Sep 2018 at 4:03pm

Dear Celeen,

Greetings, this is ASRock TSD.

According to this case, we provide some suggestions for verifying:

1. Please install both memory modules to another system to check if the memory can be detected properly.

2. To make sure DRAM slots are functional. Please install one memory to each DRAM slot by turns to verify.

3. If possible, please change another CPU to verify since the memory controller is built in CPU.

4. If possible, please change another memory.

If the problem still persists, please update BIOS to the latest version.

http://www.asrock.com/MB/AMD/X470%20Taichi/index.asp#BIOS

Thanks!

All the best,

ASRock TSD

Celeen

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Posted: 14 Sep 2018 at 12:22pm

I have some memory slots problems with 470 Taichi.

I install 32GB memory but it only display 16GB and single channel.

How to get to dual channel mode? Is my board faulty?

Thank you!

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datonyb Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 11 Apr 2017 Location: London U.K. Status: Offline Points: 3154	Post Options Post Reply Quote datonyb Report Post Thanks(0) Quote Reply Topic: Memory doesn't work in both slots Posted: 14 Sep 2018 at 7:14pm
	most cases is the ram stick isnt fully seated in the slot (these new designed ones really need a lot more pressure than the old ones) try to refit the ram in slot a2 and b2 and press in firmly the mush less common reason is the cpu not quite seated properly (try this last) remove check for bent pin and refit
	[url=https://valid.x86.fr/jpg250][/url] 3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold

ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8937	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Posted: 14 Sep 2018 at 4:03pm
	Dear Celeen, Greetings, this is ASRock TSD. According to this case, we provide some suggestions for verifying: 1. Please install both memory modules to another system to check if the memory can be detected properly. 2. To make sure DRAM slots are functional. Please install one memory to each DRAM slot by turns to verify. 3. If possible, please change another CPU to verify since the memory controller is built in CPU. 4. If possible, please change another memory. If the problem still persists, please update BIOS to the latest version. http://www.asrock.com/MB/AMD/X470%20Taichi/index.asp#BIOS Thanks! All the best, ASRock TSD

Celeen Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 11 Nov 2017 Status: Offline Points: 17	Post Options Post Reply Quote Celeen Report Post Thanks(0) Quote Reply Posted: 14 Sep 2018 at 12:22pm
	I have some memory slots problems with 470 Taichi. I install 32GB memory but it only display 16GB and single channel. How to get to dual channel mode? Is my board faulty? Thank you!