AB350 Gaming K4 problem with 970 PRO M.2

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   Dear fpM956kG,

Greetings, this is ASRock TSD.

Here are some suggestions for verifying:

1. Since Samsung 970 is an NVMe type M.2, please install it to M.2_1 slot. 
(If installed to M.2_2 slot, it will not work due to M.2_2 slot only supports SATA type M.2)

2. Since M.2_1 slot share lanes with PCIE4, please do not plug any device to PCIE4 slot.

3. Please plug only one stick memory to each slot by turns to verify.

Thanks!

All the best,
ASRock TSD

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ASRock_TSD Members Profile Send Private Message Find Members Posts Add to Buddy List ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8907	Post Options Post Reply Quote ASRock_TSD Report Post Thanks(0) Quote Reply Topic: AB350 Gaming K4 problem with 970 PRO M.2 Posted: 19 Oct 2018 at 12:16pm
	Dear fpM956kG, Greetings, this is ASRock TSD. Here are some suggestions for verifying: 1. Since Samsung 970 is an NVMe type M.2, please install it to M.2_1 slot. (If installed to M.2_2 slot, it will not work due to M.2_2 slot only supports SATA type M.2) 2. Since M.2_1 slot share lanes with PCIE4, please do not plug any device to PCIE4 slot. 3. Please plug only one stick memory to each slot by turns to verify. Thanks! All the best, ASRock TSD

fpM956kG Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 11 Nov 2017 Status: Offline Points: 14	Post Options Post Reply Quote fpM956kG Report Post Thanks(0) Quote Reply Posted: 19 Oct 2018 at 11:28am
	Dear All, when I connect 970 to the board, boot up system only get a black screen. But when I remove M.2 disk, everything returns to normal. What?�s problem? Pls help, thank.