BSOD on new X99X install

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   The ASROCK guys recommended testing one memory stick at a time in memory Slot 1.  To get this latest test done  I have been running tests (well, playing a game, lol) almost continuously with time off for eating, sleeping, and an occasional movie since Thursday at 9 am, and it is now Monday at 4 pm.  Good thing I am retired!!
So I did not plug in that PCIE power plug yet - I did not want to change two things at once.

The results:  With just a single memory stick plugged in, I cannot get the BSOD to come back no matter what I do.  I tried each of the 4 sticks, one at a time, as recommended, with no other changes since I got 2 BSODs with all 4 in place.  (One before and one after removing and reinserting all the memory).

ASROCK support said that if I passed this test, I should send the motherboard back for replacement, and I think that makes sense.  

If you guys have any other thoughts, please share them soon, since I need to get the board back.

 I want to thank you all for your helpful comments, too!

Frank

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Franko Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 19 Dec 2015 Status: Offline Points: 18	Post Options Post Reply Quote Franko Report Post Thanks(0) Quote Reply Posted: 12 Jan 2016 at 5:25am
	The ASROCK guys recommended testing one memory stick at a time in memory Slot 1. To get this latest test done I have been running tests (well, playing a game, lol) almost continuously with time off for eating, sleeping, and an occasional movie since Thursday at 9 am, and it is now Monday at 4 pm. Good thing I am retired!! So I did not plug in that PCIE power plug yet - I did not want to change two things at once. The results: With just a single memory stick plugged in, I cannot get the BSOD to come back no matter what I do. I tried each of the 4 sticks, one at a time, as recommended, with no other changes since I got 2 BSODs with all 4 in place. (One before and one after removing and reinserting all the memory). ASROCK support said that if I passed this test, I should send the motherboard back for replacement, and I think that makes sense. If you guys have any other thoughts, please share them soon, since I need to get the board back. I want to thank you all for your helpful comments, too! Frank

wardog Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 15 Jul 2015 Status: Offline Points: 6447	Post Options Post Reply Quote wardog Report Post Thanks(0) Quote Reply Posted: 12 Jan 2016 at 5:49am
	Nope. You followed what was suggested by the manufacturer. Send her back. Sux though you got a bad board. Unfortunately it happens every now and then.

Franko Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 19 Dec 2015 Status: Offline Points: 18	Post Options Post Reply Quote Franko Report Post Thanks(0) Quote Reply Posted: 24 Jan 2016 at 6:42am
	Bummer. Got a replacement motherboard and ran it for two days, and just got my first BSOD. Same error - IRQL NOT LESS THAN OR EQUAL. This is driving me bonkers. I am not a PC tech, but I have build dozens of systems and NEVER had any problems like this. I think I might go with an ASUS motherboard (cheaper option), or try a new CPU (ouch). I need to replace things - I am tired of testing. It should not take 2 months to get a new system up and running, should it? Frank

Franko Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 19 Dec 2015 Status: Offline Points: 18	Post Options Post Reply Quote Franko Report Post Thanks(0) Quote Reply Posted: 11 Feb 2016 at 6:53am
	I told Corsair about a single error I saw, and could not repeat, on Memtest86 and they promptly sent out new memory. I have been running it two days and so far so good. It is hard to believe that this is a memory problem, because of my extensive testing, but it may turn out to be after all. I will continue to run the system and see what happens. Frank