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Windows Update KB5040527 |
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mewffhin 
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Joined: 27 Jul 2024 Location: Malaysia Status: Offline Points: 80 |
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 Topic: Windows Update KB5040527Posted: 27 Jul 2024 at 11:08am |
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Hey, everyone.
Just registered to inform this. ASROCK Polychrome SYNC unable to load the lights' driver and such, ends up crashing no matter which version of the app I used (including BETA). The motherboard I'm currently using is B550M Steel Legend. Let's hope that ASRock fixes this crash/bug issue ASAP. Anyone else facing the same issue? |
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Howdy, folks!
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alibri
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Joined: 01 Mar 2023 Location: Almaty Status: Offline Points: 45 |
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Posted: 27 Jul 2024 at 4:52pm |
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Same problem with B550 Taichi, win11, was using polychrome v2.0.178(beta).
tried to downgrade to v2.0.171. got an error message that driver failed to update. then tried to full uninstall and install it again, still not working. |
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Wolfpapa
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Joined: 29 Jul 2024 Location: Germany Status: Offline Points: 165 |
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Posted: 29 Jul 2024 at 8:26pm |
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We have the same problem, alone the ASRock App Shop works. The other softwares are not working!:
- ASRock Tweak - ASRock Polychrome RGB - ASRock Motherboard Utility - Blazing OC Tuner - Restart to UEFI It started since the last Windows 11 -update (KB5040527)26.07.2024. The windows-security said that i should contact the creator of the programmm. The Pc-builds are followed: PC-1: - X670E Taichi Carrara (BIOS ver.: 3.05) - Ryzen 7 7800X3D - Radeon RX 7900 XTX Taichi White 24GB OC - G.Skill Trident Z5 Neo RGB 48GB Kit DDR5-6400 CL32 PC-2: - ASRock Z790 Nova WiFi - Intel Core i7 14700K - MSI GeForce RTX 4090 GAMING X TRIO 24G - G.Skill Trident Z5 RGB 32GB Kit DDR5-7800 CL36  
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Richard Lam
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Joined: 29 Jul 2024 Location: Hong Kong Status: Offline Points: 45 |
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Posted: 29 Jul 2024 at 9:16pm |
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I have the same problem since the update of "2024-07 Cumulative Update Preview for Windows 11 Version 23H2 for x64-based Systems (KB5040527)" the day before. I have removed the old version and installed most updated version of ASRRGBLED to run but fails again. The driver seems not work! The error messages appear whenever the system restarts.
1. Motherboard: B760M PRO RS/D4 WIFI 2. Bios: Brand - American Megatrends International, LLC. Version - 2.05 Date - 9/1/2023 3. CPU: Intel Core i5 13400F 4. 8176MB ATI AMD Radeon RX 6600 Is there any official technical support that can provide instruction to resolve the problem? Thanks. Richard |
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Wolfpapa
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Joined: 29 Jul 2024 Location: Germany Status: Offline Points: 165 |
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Posted: 29 Jul 2024 at 9:48pm |
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Unfortunately, Microsoft and Asrock have to solve this. I hope someone reads this forum from Asrock.
 A solution was also discussed on reddit, but it is not a complete solution... https://www.reddit.com/r/ASRock/comments/1ecrl7z/fix_asrrgbled_driver_error_driver_cannot_be/ |
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M440
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Joined: 12 Jul 2023 Status: Offline Points: 3115 |
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Posted: 29 Jul 2024 at 11:58pm |
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tried OpenRGB or any other such app?
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asrock b650m/hdv.m2, ryzen 7700x@85watt
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CandyRose
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Joined: 30 Jul 2024 Status: Offline Points: 60 |
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Posted: 30 Jul 2024 at 4:25pm |
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Hi everyone with this issue with A-Utility app after latest Windows July update. I have reported this issue, and submitted a ticket. Just received email from ASROCK support, that a new BETA version of the utility will be uploaded on July 29 2024.
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Wolfpapa
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Posted: 30 Jul 2024 at 7:38pm |
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Thanks for the notification.
  If you read the comments here, unfortunately none of the apps work. |
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Ozi021
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Posted: 31 Jul 2024 at 12:00am |
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I got same error 3 days ago for B560 Steel Legend, but new versions just there :)
Thank you Asrock Team for fast patching! Asrock A-Tuning 3.0.501: https://download.asrock.com/Utility/MotherboardUtility/MotherboardUtility(v3.0.501).zip Restart to UEFI 1.0.15: https://download.asrock.com/Utility/Others/RestartToUEFI(v1.0.15).zip ASRock Polychrome RGB 2.0.182: https://download.asrock.com/Utility/RGB/PolychromeRGB(v2.0.182).zip |
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Joker-rus
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Joined: 01 Aug 2024 Location: Russia Status: Offline Points: 60 |
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Posted: 01 Aug 2024 at 11:57pm |
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Good afternoon! I'm from Russia. Same problem with the X670E Steel Legend board. as a temporary solution, follow the link.https://www.reddit.com/r/ASRock/comments/1ecrl7z/fix_asrrgbled_driver_error_driver_cannot_be/
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