Windows Update KB5040527 |
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Xaltar
Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 25073 |
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Posted: 20 Aug 2024 at 5:24pm |
ASRock is a fairly small manufacturer with a very small workforce (comparatively).
Sometimes it can take a while to get a response. Right now it seems everyone is reeling (AMD, Intel, Microsoft, board partners etc) over recent issues and are likely quite swamped with tickets and such. This happens sometimes when large issues pop up that effect the entire chain from vendors to software developers. The whole reason I am a moderator here is because ASRock has always done alright by me. It can take a while sometimes but they always come through in the end. A bit of an underdog story really. ASRock do a hell of a lot given how small they are as a business. That can come with drawbacks (slow response times when large issues arise for example) but every last one of their staff I have interacted with is passionate and dedicated to providing the best possible products and service to their customers. That said, they really are no better or worse than any other major manufacturer so choose your brand as per your needs. Sometimes ASRock has the best value, other times not. Brand loyalty is a silly thing, get what works best and has the best reviews in your particular use case. |
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Xaltar
Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 25073 |
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lakephillip
Newbie Joined: 07 Aug 2024 Location: Clear Lake Ca Status: Offline Points: 15 |
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Have ASRock B760M PG Riptide Wi-Fi/Intel i5 14400
After kb5040527 Update got the driver error referring to ASRock Phantom Tuning, like several users. I also had to turn off Memory Integrigy setting. After uninstalling update, I too had apps that would not open, and I had to reinstall Google Chrome, and Norton 360. Still that did not fix it. I had a Macrium Reflect backup, and was restored. I promptly stopped Windows update for 8 weeks. I hope the brainiacs at AsRock, and Microsoft work this out. I hate to be at risk by not updating Windows. |
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twisted
Newbie Joined: 02 Jul 2023 Status: Offline Points: 115 |
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Update: using this technique worked to both remove the update and prevent the start menu bug that happens if you do it normally inside of Windows. Got it from here: https://answers.microsoft.com/en-us/windows/forum/all/newest-windows-cumulative-update-broke-my-start/3801c5ed-3e31-4214-ac4b-91e5604d4a1f
Solution 1: Uninstall the recent updates installed 1-Restart your computer while holding the SHIFT button 2-The Advanced Startup menu will open on the boot. 3-Go to Troubleshoot. 4-Now, go to Advanced Options > Uninstall Updates 5-Click on Uninstall the latest quality update and then click Uninstall quality update on the next screen. 6-When finished, reboot your PC and check if the problem was fixed |
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twisted
Newbie Joined: 02 Jul 2023 Status: Offline Points: 115 |
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I have ASRock Polychrome RGB ver:2.0.182 and while it installs now without a driver error, it does not detect my motherboard at all. I get a popup with "Error 0xFFFB, No ASRock peripherals detected on this computer."
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Richard Lam
Newbie Joined: 29 Jul 2024 Location: Hong Kong Status: Offline Points: 45 |
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I am still waiting from ASRock support team to provide batches to resolve the problem. Hope the problem can be resolved very soon!!! Thanks. Richard.
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Joker-rus
Newbie Joined: 01 Aug 2024 Location: Russia Status: Offline Points: 60 |
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Good afternoon! I'm from Russia. Same problem with the X670E Steel Legend board. as a temporary solution, follow the link.https://www.reddit.com/r/ASRock/comments/1ecrl7z/fix_asrrgbled_driver_error_driver_cannot_be/
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Ozi021
Newbie Joined: 30 Jul 2024 Status: Offline Points: 30 |
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I got same error 3 days ago for B560 Steel Legend, but new versions just there :)
Thank you Asrock Team for fast patching! Asrock A-Tuning 3.0.501: https://download.asrock.com/Utility/MotherboardUtility/MotherboardUtility(v3.0.501).zip Restart to UEFI 1.0.15: https://download.asrock.com/Utility/Others/RestartToUEFI(v1.0.15).zip ASRock Polychrome RGB 2.0.182: https://download.asrock.com/Utility/RGB/PolychromeRGB(v2.0.182).zip |
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Wolfpapa
Newbie Joined: 29 Jul 2024 Location: Germany Status: Offline Points: 165 |
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Thanks for the notification.
If you read the comments here, unfortunately none of the apps work. |
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CandyRose
Newbie Joined: 30 Jul 2024 Status: Offline Points: 60 |
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Hi everyone with this issue with A-Utility app after latest Windows July update. I have reported this issue, and submitted a ticket. Just received email from ASROCK support, that a new BETA version of the utility will be uploaded on July 29 2024.
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