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Phantom Gaming Tuning crashes after KB5041585 |
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ppol 
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Joined: 16 Aug 2024 Status: Offline Points: 20 |
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 Topic: Phantom Gaming Tuning crashes after KB5041585Posted: 16 Aug 2024 at 7:16pm |
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Since installing the latest Windows Update KB5041585 Phantom Gaming Tuning crashes on load stating that the driver has as error and the driver is not compatible with the platform.
Similar behaviours have been observed with other software from other vendors, it seems to be a known issue with KB5041585 with certain applications. KB5041585 fixes a critical issue with TCP/IP and IP6, so it seems fair not to revert it. The issue is gone from my system after uninstalling Phantom Gaming Tuning. My motherboard is a B550 BG RIPTIDE. |
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projektilski
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Joined: 30 Apr 2024 Status: Offline Points: 15 |
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Posted: 19 Aug 2024 at 7:07pm |
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I can confirm that Phantom Gaming Tuning (Asrock Motherboard Utility v4.0.53) crashes on the latest Windows 11 Insider Preview because of the blocked driver.
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marcellus76
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Joined: 25 Aug 2024 Status: Offline Points: 15 |
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Posted: 25 Aug 2024 at 3:40am |
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This update also damaged the polychrome LED drivers on the Asrock Steel Legend Z790 motherboard and the drivers on the Asrock Tuning Utility too!
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