H170A-X1/3.1 boots to BIOS sometimes |
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cybermcm
Newbie Joined: 18 Aug 2016 Status: Offline Points: 24 |
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Thanks four your answers.
I don't want to mix up things so I'll clarify my case: I'm not using the "Restore on AC/Power Loss" option, this is still set to off in my case (default value). If you enable wake on lan then the board is powered for a few seconds to initialize the WOL function, which is an expected and desired function. My problem is that after that the first boot goes into BIOS and this can only be a bug and never be a desired configuration (it would also happen after a power loss)! And yes I'm working with Win10 64bit but I don't think that this has something to do with it. |
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rrck
Newbie Joined: 02 Sep 2016 Status: Offline Points: 9 |
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Thanks, I'll open another one. (Besides, I had an ASRock board before, and that one wasn't so stupid.) |
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rrck
Newbie Joined: 02 Sep 2016 Status: Offline Points: 9 |
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I know what it's meant for, and it's a useful and required option. All I'm saying is that if that option is DISABLED, the PC should not behave the way it does. It should stay switched off completely, not start and shut down after a few seconds. And it's got nothing to do with WOL; I've disabled all Wakes that I could find. |
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parsec
Moderator Group Joined: 04 May 2015 Location: USA Status: Offline Points: 4996 |
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The Restore on AC/Power Loss option's purpose is not meant to apply in the situation that is being discussed here. Your situation occurs after the PC is shutdown and the PSU is either switched off or removed from AC power, right? This is the description of this option in my ASRock 170 board's manual: Restore on AC/Power Loss Select the power state after a power failure. If [Power Off] is selected, the power will remain off when the power recovers. If [Power On] is selected, the system will start to boot up when the power recovers. Note the use of the words restore and failure. The purpose of this option is to either start or not start the PC after a power failure (once power is restored) when the PC was on and the OS was booted and is running. Turning off the PSU manually or removing AC power to the PSU, with the PC shutdown, is not a power failure situation. If the PC is shutdown, what needs to be restored if the PSU is turned off and then turned on again? This option allows the user to configure whether or not a running PC will start again or not, when AC power is lost during a storm, for example. That is a power failure. I agree that if every time I shutdown my PCs to work on them, and turn off and unplug the PSU, and upon connecting the PSU to AC power and turning it on again, it would immediately start and either go into the UEFI or boot, or even start for a few seconds and then shut off, is not a normal situation, or at least one that I have experienced in the past. But I don't have WOL enabled. I have several ASRock boards, and none of them start when I turn on the PSU after a shutdown, or otherwise. My only point here is, the Restore on AC/Power Loss option is not meant to control what you are experiencing. WOL seems to be the cause. The answer from support is saying apparently that some type of initialization or setup is being done when the PSU is turned on (supplying power to the board) and WOL is enabled. I don't know if that is true or not. But some of you feel that is absolutely impossible? Do all of you use Windows 10? Windows 10 has caused network issues of all kinds. Intel network driver features like NIC teaming is broken with Windows 10 from the beginning, and has still not been fixed. This is just a thought, I'm not saying Windows 10 is the problem. I'll need to try this myself with WOL enabled. |
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cybermcm
Newbie Joined: 18 Aug 2016 Status: Offline Points: 24 |
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sure, I used this one:
http://event.asrock.com/tsd.asp There is still no solution. We have to convince Asrock to look into it. This is a bug... |
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rrck
Newbie Joined: 02 Sep 2016 Status: Offline Points: 9 |
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Same here, with a H170M Pro. Booting to "logo screen" after external power is restored, despite selecting "POWER OFF" in BIOS.
I've never seen such harebrained behavior before. But where can I open a bug report? Do you have a link for me? |
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cybermcm
Newbie Joined: 18 Aug 2016 Status: Offline Points: 24 |
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I got an answer from Asrock:
it is hardware limitation. The only thing you can do is to let the system boot up and shut down after cutting AC power off. This is weird. If that is an normal behavior all boards will have the same bug?!? Anyone want to try to open another case? Edited by cybermcm - 02 Sep 2016 at 3:46am |
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cybermcm
Newbie Joined: 18 Aug 2016 Status: Offline Points: 24 |
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@lindend: I didn't get an answer to my bug report. Can you try to create an incident on the Asrock page?
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lindend
Newbie Joined: 25 Aug 2016 Status: Offline Points: 58 |
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I've not overclocked anything yet. Wanted to have a stable system first.
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cybermcm
Newbie Joined: 18 Aug 2016 Status: Offline Points: 24 |
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I opened an official support incident on the Asrock page. I'll post an update as soon as I get an answer
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