ASRock.com Homepage
Forum Home Forum Home > Technical Support > Intel Motherboards
  New Posts New Posts RSS Feed - Xeon E5-1620 V4 on X99 WS
  FAQ FAQ  Forum Search Search  Events   Register Register  Login Login

Xeon E5-1620 V4 on X99 WS
 Post Reply Post Reply Page  12>
Author
Message
  Topic Search Topic Search  Topic Options Topic Options
xoanon View Drop Down
Newbie
Newbie
Avatar

Joined: 19 Dec 2016
Status: Offline
Points: 10 		Post Options Post Options   Thanks (0) Thanks(0)   Quote xoanon Quote  Post ReplyReply Direct Link To This Post Topic: Xeon E5-1620 V4 on X99 WS
    Posted: 19 Dec 2016 at 1:52am
ok. As far as I have seen the Xeon E5-1620 V4 is not supported as all by ASRock according to all CPU Support lists (I checked for X99 boards)  ... rly o.O?

I need to now:

Does the "ASRock X99 WS" 

a) Run/Work with a Xeon E5-1620 V4 ? (latest BIOS)
b) Is the  Xeon E5-1620 V4 supported ?
c) Why is it missing on the lists ? The Xeon E5-1620 V3 and Xeon E5-1630 V4 is supported ... !

With kind regards

Xoanon
Back to Top
Xaltar View Drop Down
Moderator Group
Moderator Group
Avatar

Joined: 16 May 2015
Location: Europe
Status: Online
Points: 25073 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 19 Dec 2016 at 1:55am
You may want to run that question by tech support here:
Back to Top
xoanon View Drop Down
Newbie
Newbie
Avatar

Joined: 19 Dec 2016
Status: Offline
Points: 10 		Post Options Post Options   Thanks (0) Thanks(0)   Quote xoanon Quote  Post ReplyReply Direct Link To This Post Posted: 19 Dec 2016 at 2:00am
sry. I dont know the BIOS Version nor serial number (required) neither purchase date.

I submitted a email question a week ago without any reply. 
Back to Top
xoanon View Drop Down
Newbie
Newbie
Avatar

Joined: 19 Dec 2016
Status: Offline
Points: 10 		Post Options Post Options   Thanks (0) Thanks(0)   Quote xoanon Quote  Post ReplyReply Direct Link To This Post Posted: 19 Dec 2016 at 2:10am
meh ... somehow I ended up in the wrong sub forum. sry for that. could anybody move the post or should I repost?

Edited by xoanon - 19 Dec 2016 at 2:10am
Back to Top
wardog View Drop Down
Moderator Group
Moderator Group


Joined: 15 Jul 2015
Status: Offline
Points: 6447 		Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 19 Dec 2016 at 4:18am
Originally posted by xoanon xoanon wrote:

sry. I dont know the BIOS Version nor serial number (required) neither purchase date.


Is the MB new, not Open Box, my bro's old one, etc etc?
Back to Top
wardog View Drop Down
Moderator Group
Moderator Group


Joined: 15 Jul 2015
Status: Offline
Points: 6447 		Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 19 Dec 2016 at 4:24am
Originally posted by xoanon xoanon wrote:

c) Why is it missing on the lists ?

Seeings it was only release in June of this year .......... 6 months ago!


Follow Xaltra advice. My guess is it is supported yet too soon to have been added. But contact ASRock Tech Support FIRST. They will also tell you what BIOS rev you need flashed to support this processor.
Back to Top
xoanon View Drop Down
Newbie
Newbie
Avatar

Joined: 19 Dec 2016
Status: Offline
Points: 10 		Post Options Post Options   Thanks (0) Thanks(0)   Quote xoanon Quote  Post ReplyReply Direct Link To This Post Posted: 19 Dec 2016 at 2:22pm
Of course iIt is a pre sale question. The BIOS Version WOULD be P3.10. But I dont own the Mainboard (nor the CPU). I dont own it so I cant use the Form because I have no Serial number.

I want to buy it. Put for a reason unknown to me ASRock is the only Manufacturer not official supporting the Intel Xeon E5-1620v4 
Back to Top
xoanon View Drop Down
Newbie
Newbie
Avatar

Joined: 19 Dec 2016
Status: Offline
Points: 10 		Post Options Post Options   Thanks (0) Thanks(0)   Quote xoanon Quote  Post ReplyReply Direct Link To This Post Posted: 20 Dec 2016 at 2:44pm
Hm. 

I tried Tech support. I tried Email. I tried the vendor(did not know but at least a reply). I tried via my buissness emails. I tried here.

No reply.

Guess what I will not buy. And not for the fact that the "Intel Xeon E5-1620v4" is not officially supported - I would be willing to try it by my self. But for the fact that I does not get an answer from ASRock.
Back to Top
Xaltar View Drop Down
Moderator Group
Moderator Group
Avatar

Joined: 16 May 2015
Location: Europe
Status: Online
Points: 25073 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 20 Dec 2016 at 3:07pm
Sorry to hear that.

Replies can sometimes take a while.
Back to Top
xoanon View Drop Down
Newbie
Newbie
Avatar

Joined: 19 Dec 2016
Status: Offline
Points: 10 		Post Options Post Options   Thanks (0) Thanks(0)   Quote xoanon Quote  Post ReplyReply Direct Link To This Post Posted: 21 Dec 2016 at 7:23pm
I got a reply from ASRock Support:

Because we do not have the same Intel XEON E5-1620 v4, so we cannot test on this motherboard yet.

 

X99WS can support E5-1630 v4 CPU since BIOS P3.1 or later version.

 

Here?™s the link of comparison E5-1630 v4 (10M Cache, 3.70 GHz) and E5-1620 v4 (10M Cache, 3.50 GHz)

https://ark.intel.com/compare/92987,92991

 

The difference between these CPU is Processor Base Frequency and Intel® Turbo Boost Max Technology 3.0, so it boot-up wit latest BIOS.

http://asrock.nl/mb/Intel/X99%20WS/?cat=Download&os=BIOS
Back to Top
 Post Reply Post Reply Page  12>
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.04
Copyright ©2001-2021 Web Wiz Ltd.

This page was generated in 0.078 seconds.