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ASRock X99 WS-E/10G memory problem

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larry View Drop Down
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    Posted: 31 Jan 2017 at 12:01am
I have motherboard asrock e ws 10g with intel core I7 5960x haswell and  G. SKILL Ripjaws 4 Series 128GB (8 x 16GB) 288- Pin DDR4 SDRAM DDR4 2400 (PC4 19200) Intel X99 Platform Extreme Performance Memory Kit Model F4- 2400C14Q2- 128GRK, 6x WD Gold 8TB Datacenter Hard Disk Drive - 7200 RPM Class SATA 6 Gb/s 128MB Cache 3.5 Inch - WD8002FRYZ, 2x nvidia titan x pascal sli.


problem:

1. bios 3.40 no detect 128gb memory (detect 96gb);

2. raid failure :(

3. windows 10 pro WHEA-UNCORRECTABLE-ERROR

How to solve problem ?
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wardog View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 31 Jan 2017 at 2:48am
Please post the Part Number of the G.Skill 128G(8x16GB) kit.

We'll go from there on to testing your memory sticks individually.

Duh, my bad. I see the kit PN now. One sec please


Edited by wardog - 31 Jan 2017 at 2:49am
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 31 Jan 2017 at 2:57am
Originally posted by wardog wardog wrote:

Duh, my bad. I see the kit PN now. One sec please


When you say it doesn't detect all 128GB, is this with running at their initial JEDEC timings associated with JEDEC 2133 initial posting speed? Or is this after you either set them up manually or used XMP to set them to their "rated' 2400?



Also, and I don't know how much this may affect you there yet G.Skill does not list this kit as compatible. More on that after learning the above I ask.






Edited by wardog - 31 Jan 2017 at 2:58am
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larry View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote larry Quote  Post ReplyReply Direct Link To This Post Posted: 31 Jan 2017 at 4:27am
Before it was 128, but after I cleared it, it detects 96,.

I did Try setting the memory speed to 2133 as a test. Also set all the memory timings to Auto. Find the MRC Fast Boot option in the DRAM Configuration screen, usually at the very bottom. Set it to Disabled, to allow memory training to occur during POST. POST will be longer, so start up time will be longer.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 31 Jan 2017 at 8:46am
Here's what I'd like you to do.

1. Power down, turn the PSU off, press and hold the cases Power button for 5secs, then remove the power cord from the PSU

2. Remove all eight sticks of memory

3. Clear the BIOS

4. Using the picture below place two sticks ONLY into mem slots B1 and D1

5. Re-apply power and boot it into the BIOS

6. These sticks will automatically boot to the JEDEC Standard speed of 2133, as G.Skill has programmed them to behave.
6a. If these two sticks do not show in the BIOS as 2133, stop here and post back. Otherwise continue following on......

7. Here now while still in the BIOS with these two sticks running 2133, choose/select the XMP Profile Setting to/of 2400, don't do anything else, go to the Save and Exit, Save and Exit, letting it reboot and then head directly back into the BIOS to verify that these two sticks did indeed boot up at 2400. If not, stop here and post back. Otherwise continue following on......

8. Good. These two booted at 2400.

9. Now power down and unplug the PSU from the wall.

10. Now insert the remaining 6 sticks, making sure they are firmly seated in the memory slots.

11. Apply power and fingers crossed bott her up and head straight away into the BIOS. If yo u got to here w/o stopping on the previous steps please take the time to thank an anonymous poster( I forget who exactly, but credits non the les) that had discovered this means/method to get all eight sticks running on their XMP settings/timings.


Sigh....... If not post back








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larry View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote larry Quote  Post ReplyReply Direct Link To This Post Posted: 31 Jan 2017 at 9:16pm
memory ddr4_A1, ddr4_A2 no detect :(
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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 31 Jan 2017 at 9:37pm
Originally posted by larry larry wrote:

memory ddr4_A1, ddr4_A2 no detect :(


Is this with all eight sticks installed after following the steps I posted?
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larry View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote larry Quote  Post ReplyReply Direct Link To This Post Posted: 31 Jan 2017 at 9:54pm
yes
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Post Options Post Options   Thanks (0) Thanks(0)   Quote parsec Quote  Post ReplyReply Direct Link To This Post Posted: 31 Jan 2017 at 10:15pm
Have you tried increasing the DRAM voltage? Try at least 1.25V even at 2133.

Try using the System Agent Voltage Offset option in the FIVR Configuration screen, adding 0.05V.

G.SKILL does not show your model of memory as compatible with any ASRock X99 board for some reason. Click on the QVL tab:

http://www.gskill.com/en/product/f4-2400c14q2-128grk

What RAID failure do you have? How many drives in what type of RAID array? All six of the WD Gold drives?

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Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 31 Jan 2017 at 10:37pm
Originally posted by parsec parsec wrote:

Have you tried increasing the DRAM voltage? Try at least 1.25V even at 2133.

Try using the System Agent Voltage Offset option in the FIVR Configuration screen, adding 0.05V.

G.SKILL does not show your model of memory as compatible with any ASRock X99 board for some reason. Click on the QVL tab:

http://www.gskill.com/en/product/f4-2400c14q2-128grk

What RAID failure do you have? How many drives in what type of RAID array? All six of the WD Gold drives?



Ahhh, parsec has arrived.

larry, you are now in better hands than mine concerning X99 boards. parsec has gobs of X99 experience.



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