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updating h110m-dgs bios
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wardog View Drop Down
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Joined: 15 Jul 2015
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    Posted: 10 Feb 2017 at 4:13am
Originally posted by cg- cg- wrote:

Originally posted by wardog wardog wrote:

Yes. Contact them. List your issue as you did above. They may or may not charge $15.00USD

Support Phone: 1-909-590-8308
Support Email: support@asrockamerica.com
(Above is in California, so PST Time Zone)

Asrock_TSD@asrock.com.tw

http://event.asrock.com/tsd.asp




emailed them, because it's out of box (i just bought the mb a couple days ago) asrock is sending me a new bios.  The fact that they responded with in 14 hours and not 21 days like a competitor's motherboard which was having a similar issue has a number of friends sold on ASRock for their next MB purchase


As Xaltar said, thanks for posting back.

It's always good to hear customer experiences. And by the sounds of things, your friends as future customers.



Again, that is greatly appreciated.


... wardog
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Xaltar View Drop Down
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Joined: 16 May 2015
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Points: 30808 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 10 Feb 2017 at 12:34am
Thanks for posting back Thumbs Up

Let us know how it goes with the new BIOS chip.
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Joined: 08 Feb 2017
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Points: 5 		Post Options Post Options   Thanks (1) Thanks(1)   Quote cg- Quote  Post ReplyReply Direct Link To This Post Posted: 09 Feb 2017 at 11:28pm
Originally posted by wardog wardog wrote:

Yes. Contact them. List your issue as you did above. They may or may not charge $15.00USD

Support Phone: 1-909-590-8308
Support Email: support@asrockamerica.com
(Above is in California, so PST Time Zone)

Asrock_TSD@asrock.com.tw

http://event.asrock.com/tsd.asp




emailed them, because it's out of box (i just bought the mb a couple days ago) asrock is sending me a new bios.  The fact that they responded with in 14 hours and not 21 days like a competitor's motherboard which was having a similar issue has a number of friends sold on ASRock for their next MB purchase
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wardog View Drop Down
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Points: 6447 		Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 08 Feb 2017 at 12:29pm
Yes. Contact them. List your issue as you did above. They may or may not charge $15.00USD

Support Phone: 1-909-590-8308
Support Email: support@asrockamerica.com
(Above is in California, so PST Time Zone)

Asrock_TSD@asrock.com.tw

http://event.asrock.com/tsd.asp
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Joined: 08 Feb 2017
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Points: 5 		Post Options Post Options   Thanks (0) Thanks(0)   Quote cg- Quote  Post ReplyReply Direct Link To This Post Posted: 08 Feb 2017 at 10:46am
have an intel g4600 processor (kaby lake).
the bios on the sticker is p1.40
need p7.1 or better for this processor i do not have access to a skylake processor.
the dealer (newegg.ca) is useless only offer to exchange but no guarantee that i'll get a newer bios.
I see the bios is socketed, is there anyway that a p7.30 bios chip be sent to me by asrock?
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