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failing005 View Drop Down
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Joined: 02 Aug 2017
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Points: 26 		Post Options Post Options   Thanks (0) Thanks(0)   Quote failing005 Quote  Post ReplyReply Direct Link To This Post Posted: 02 Aug 2017 at 10:51pm
I did receive confirmation yes - this was about 10 days ago.
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parsec View Drop Down
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Joined: 04 May 2015
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Points: 4996 		Post Options Post Options   Thanks (0) Thanks(0)   Quote parsec Quote  Post ReplyReply Direct Link To This Post Posted: 02 Aug 2017 at 10:44pm
Originally posted by failing005 failing005 wrote:

I have this problem also -

Unfortunately mine is a new system built around Kaby Lake, so don't have the luxury of downgrading the bios.

Please can someone help - I contacted Asrock support about this but never got a response. This option is in the manual - there's no mention of this being unavailible with a) Kaby Lake b) the latest bios.


When you contacted ASRock support, did you get an email response that said your support request was received?

I'm asking because we are aware of problems with the the support request process, and the sender's email address. If you did not receive an email response that your request was received, you were a victim of this issue.

Please let us know either way.
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failing005 View Drop Down
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Points: 26 		Post Options Post Options   Thanks (0) Thanks(0)   Quote failing005 Quote  Post ReplyReply Direct Link To This Post Posted: 02 Aug 2017 at 10:32pm
I have this problem also -

Unfortunately mine is a new system built around Kaby Lake, so don't have the luxury of downgrading the bios.

Please can someone help - I contacted Asrock support about this but never got a response. This option is in the manual - there's no mention of this being unavailible with a) Kaby Lake b) the latest bios.
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n0ahg View Drop Down
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Points: 3 		Post Options Post Options   Thanks (0) Thanks(0)   Quote n0ahg Quote  Post ReplyReply Direct Link To This Post Posted: 16 May 2017 at 11:28pm
I am upgrading  to a Kaby Lake CPU to take advantage of 10 bit HEVC encode/decode via Quick Sync.  The iGFX option is available and works in BIOS 1.00 but after I flashed BIOS 2.10, to support Kaby Lake, the iGFX option vanished.  For now I have had to roll back to BIOS 1.00.

Does anyone know how to enable the iGFX so I can use Quick Sync on this board with BIOS 2.10?


Edited by n0ahg - 17 May 2017 at 2:29am
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