X370 Taichi - Sound issue - ASRock Forums

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MX89

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Posted: 05 Oct 2017 at 4:56pm

Hi, the front panel is connected correctly, enabled and set on HD in the uefi, but still don't work, along with the jack on the back of the mobo.

MisterJ

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Posted: 04 Oct 2017 at 1:56am

MX89, your two screenshots indicate that the Realtek audio is not being seen at all. Please make sure the Front Panel is set to HD and not AC97 (as VUMeter said). Also make sure that your front panel audio is connected to the board header correctly. Enjoy, John.

Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD

VUMeter

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Posted: 04 Oct 2017 at 12:24am

Have you installed the Realtek drivers?

I don't think there is a generic audio driver for the onboard sound and you'll need the Realtek driver to make it work.

Good news is that the driver software isn't really offensive and doesn't use much in the way of resources. I doubt that you'll ever want to use the tacky echo effects on there though.

Scratch all that, I didn't read your post.

Hmm, the onboard sound has jack sensing, and knows when you plug something in. What are you plugging in?

Is the UEFI configured for HDAudio and not AC97? I think this may apply to the front connectors that normally feed the case jacks.

I don't recall a setting in the UEFI, but there might be a way of disabling the onboard audio. Check if it's enabled.

Edited by VUMeter - 04 Oct 2017 at 12:28am

X370 TaiChi | 1700X P3.10 stock clocks | (2x 16GB) 32GB FlareX 2400MHz.

MX89

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Posted: 04 Oct 2017 at 12:15am

Hi all,

First of all, sorry if my english is not perfect, it's not my native language.

So, i've just build a new rig with a X370 Taichi, here are the specs:

Ryzen 7 - 1700x
X370 taichi
Gygabyte GTX 1070 Windforce
2x16 DDR4 3200 - Corsair vengeance lpx
Evga 600w 80+
Noctua NH-u12s
Zalman Z9 Neo
Iiyama PL2780

I'm on windows 10 and the problem is i can't get sound through my jack ports, whatever port i try to use (front, back, screen), it's just not detected and the sound continue to play through my screen's speakers.

I've tried to uninstall all audio drivers, reinstall them, but still no chance.

Moreover, the realtek one, which i've downloaded from asrock, doesn't seem to show up in the device manager or the sound pannel on windows.

I've also tried to flash the bios to the newest version, and i've also tried to make it work on a live session of linux, but it still won't work.

I honestly don't know what to do next ... any ideas ?

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
MX89 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 04 Oct 2017 Status: Offline Points: 4	Post Options Post Reply Quote MX89 Report Post Thanks(0) Quote Reply Posted: 05 Oct 2017 at 4:56pm
	Hi, the front panel is connected correctly, enabled and set on HD in the uefi, but still don't work, along with the jack on the back of the mobo.

MisterJ Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 19 Apr 2017 Status: Offline Points: 1097	Post Options Post Reply Quote MisterJ Report Post Thanks(0) Quote Reply Posted: 04 Oct 2017 at 1:56am
	MX89, your two screenshots indicate that the Realtek audio is not being seen at all. Please make sure the Front Panel is set to HD and not AC97 (as VUMeter said). Also make sure that your front panel audio is connected to the board header correctly. Enjoy, John.
	Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD

VUMeter Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 14 Sep 2017 Location: UK Status: Offline Points: 148	Post Options Post Reply Quote VUMeter Report Post Thanks(0) Quote Reply Posted: 04 Oct 2017 at 12:24am
	Have you installed the Realtek drivers? I don't think there is a generic audio driver for the onboard sound and you'll need the Realtek driver to make it work. Good news is that the driver software isn't really offensive and doesn't use much in the way of resources. I doubt that you'll ever want to use the tacky echo effects on there though. Scratch all that, I didn't read your post. Hmm, the onboard sound has jack sensing, and knows when you plug something in. What are you plugging in? Is the UEFI configured for HDAudio and not AC97? I think this may apply to the front connectors that normally feed the case jacks. I don't recall a setting in the UEFI, but there might be a way of disabling the onboard audio. Check if it's enabled. Edited by VUMeter - 04 Oct 2017 at 12:28am
	X370 TaiChi \| 1700X P3.10 stock clocks \| (2x 16GB) 32GB FlareX 2400MHz.

MX89 Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 04 Oct 2017 Status: Offline Points: 4	Post Options Post Reply Quote MX89 Report Post Thanks(0) Quote Reply Posted: 04 Oct 2017 at 12:15am
	Hi all, First of all, sorry if my english is not perfect, it's not my native language. So, i've just build a new rig with a X370 Taichi, here are the specs: Ryzen 7 - 1700x X370 taichi Gygabyte GTX 1070 Windforce 2x16 DDR4 3200 - Corsair vengeance lpx Evga 600w 80+ Noctua NH-u12s Zalman Z9 Neo Iiyama PL2780 I'm on windows 10 and the problem is i can't get sound through my jack ports, whatever port i try to use (front, back, screen), it's just not detected and the sound continue to play through my screen's speakers. I've tried to uninstall all audio drivers, reinstall them, but still no chance. Moreover, the realtek one, which i've downloaded from asrock, doesn't seem to show up in the device manager or the sound pannel on windows. I've also tried to flash the bios to the newest version, and i've also tried to make it work on a live session of linux, but it still won't work. I honestly don't know what to do next ... any ideas ?