Online rebate registration server error |
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seabook
Newbie Joined: 10 Dec 2017 Status: Offline Points: 8 |
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Posted: 10 Dec 2017 at 1:51pm |
Hi ASRock,
I have tried 3 times submitting a rebate form for a newly purchased X399 Fatal1ty motherboard. purchase date: Nov 24th, 2017 Following the instructions specified on the rebate form provided by Newegg, I keep getting 500 - Internal server error.Is it because all the rebates have been claimed or some internal server error? Thanks, Jason
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iljasonii
Newbie Joined: 10 Dec 2017 Location: Los Angeles Status: Offline Points: 1 |
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Hello,
I am also getting the same error for the Asrock x370 Tachi motherboard purchased from Newegg on 11/22/2017. |
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seabook
Newbie Joined: 10 Dec 2017 Status: Offline Points: 8 |
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glad that I am not the only having this issue. Hope to hear some official responses.
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datonyb
Senior Member Joined: 11 Apr 2017 Location: London U.K. Status: Offline Points: 3139 |
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3800X, powercolor reddevil vega64, gskill tridentz3866, taichix370, evga750watt gold |
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drewbocop
Newbie Joined: 11 Dec 2017 Status: Offline Points: 5 |
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I've been trying to submit my rebate form for my X370 Taichi since Friday with no success. I called ASRock and the customer service "rep" I talked to, who sounded like he was stoned, told me they are "WELL AWARE of the problem" and that they will try to have it up by Monday. I must say I don't have much faith in the response given his attitude.
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seabook
Newbie Joined: 10 Dec 2017 Status: Offline Points: 8 |
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ouch....keeping my fingers crossed. Will check Monday then.
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daddyo9
Newbie Joined: 24 Dec 2017 Status: Offline Points: 1 |
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Just found this post because I was having the same issues. If you haven't gotten this resolved take a look at the link from the rebate form and what is actually in the address bar. I kept getting the same "server error" message and then noticed that when clicking the link it added a "2" to the end of the address. Once I deleted the 2 it would then work.
bad link http://event.asrock.com/usretailer/novbf-amd-ne.17.asp2 good link http://event.asrock.com/usretailer/novbf-amd-ne.17.asp |
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