X399 Taichi / PCIE problems |
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Centraleurope
Newbie Joined: 13 Dec 2017 Status: Offline Points: 7 |
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Posted: 13 Dec 2017 at 10:34pm |
friendly greeting from Europe/Austria/Vienna
please excuse my "gibberish" english ..it is not my native language I am new on this board, and I hope not to violate any forum-rules with my first request I am new to Asrock boards + it is my first AMD-CPU X399 Taichi on PCIE_1 / X16 slot is the Radeo RX 580 on slot PCIE_5 / X16 ... I try to install a (older) X4 card (for Video YUV output) ... ditto on PCIE_5 X16 on both slots behind plug in the card an power on: start not Windows 10 prof, instead PC hangs in the bios + no chance for press F2 or Delete Dr. Debug tells code 5A ... which in the Taichi-manual (imho misleading???) is clear assigned to the memory copy from Taichi site about debug-codecs manual is on http://666kb.com/i/dp7jo16s85etpk4me.jpg Advanced Bios setting like "AMD PBS" configure the PCIeX16 Switch per Auto / Gen_1 / Gen_2 never found a explanation to this setting variants ditto nothing found a explantation to the "Promotory PCIe Switch" ... 1x16 /4x4 please can you give me a hint for my AMD or Asrock problem?? is it by AMD or Asrock ... not usual to use a X4 (lanes) Card in a X16 slot?? have i overlook a setting for this ?? what means ...PCIeX16 Switch per Auto / Gen_1 / Gen_2 with friendly asked greetings ... Hans
Edited by Centraleurope - 13 Dec 2017 at 10:37pm |
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x399-Taichi / 1950X / 32GB Kit Corsair Vengeance LPX CMK32GX4M4B3600C18 / 960 PRO-512GB / RX 850-8GB / Win_10prof
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MisterJ
Senior Member Joined: 19 Apr 2017 Status: Offline Points: 1097 |
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Centraleurope, here is a link to Debug codes: http://forum.hwbot.org/showthread.php?t=16017
First, please post a complete list of your specifications. I suggest you do as I have and put them in your signature so they are automatically appended to each post. Please include your BIOS and Windows version and Power Supply. Please check both the 8-pin and the 4-pin CPU power connections. Make sure they are CPU and not PCIe cables. I would remove all PCIe cards and all but one stick of memory and see if it seems to boot - no video to verify but you do have Debug codes. You ultimately may need to remove your CPU and check for bent pin(s) or paste on the pins. Good luck and enjoy, John. |
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Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD
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Centraleurope
Newbie Joined: 13 Dec 2017 Status: Offline Points: 7 |
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hello ...THX for the replay
sorry for my fractal english, if I did not describe it clearly enough in post # 1 one more (I hope better) try ________________________________________________ >on slot PCIE_5 / X16 ... I try to install a (older) X4 card (for Video YUV output) ... >ditto on PCIE_5 X16 >on both slots behind plug in the card an power on: >start not Windows 10 prof, instead PC hangs in the bios ...... ________________________________________________ the freeze-problem with the X4 (lines) Card is solved at the moment, when I pull out the X4 card again before the next startup attempt. I will edit my signature ... but for first .. win 10prof and Bios was from yesterday, as fresh build on PC the problem is only present when the card is inserted without the X4-card ... everything is in the green area, works as it should the problem is only present when the card is inserted, otherwise I would not have been able to test both slots behind each other thx for the debug codes, the link is now saved. ... greetings ..Hans Edited by Centraleurope - 14 Dec 2017 at 2:13am |
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x399-Taichi / 1950X / 32GB Kit Corsair Vengeance LPX CMK32GX4M4B3600C18 / 960 PRO-512GB / RX 850-8GB / Win_10prof
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Centraleurope
Newbie Joined: 13 Dec 2017 Status: Offline Points: 7 |
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hello... I have now found the specifications of the old card
http://www.grassvalley.com/products/storm_3g/ Bus Interface PCI Express Rev. 1.1 x4 lane should this card work on x399 Taichi PCIe-slots with UEFI bios?? with which special bios settings?? ____ Hans
Edited by Centraleurope - 14 Dec 2017 at 6:46am |
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x399-Taichi / 1950X / 32GB Kit Corsair Vengeance LPX CMK32GX4M4B3600C18 / 960 PRO-512GB / RX 850-8GB / Win_10prof
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Pape
Newbie Joined: 26 Nov 2017 Status: Offline Points: 33 |
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Try the 4x card in the legaci pcie 2.0 1x slote.
This is for testing only as the performance will be poor. I ran in a similar problems when I used my pcie 2 LSI raid card. System Will hang or be unstable. My best bet on this is something to do with the threadripper architecture. Edited by Pape - 14 Dec 2017 at 7:00am |
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Centraleurope
Newbie Joined: 13 Dec 2017 Status: Offline Points: 7 |
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Dear "Pape" .... Thank you for the fast and serious & absolutely problem-relevant answer
the old (anno 2011) card works in the " legaci pcie 2.0 1x slot" Although with (logic) reduced options=videoresolutions, but it works in principle but on X16 slot 4 and 5 ... bios freeze .. even if I change the PCIe-switch setting from Auto to Gen1 sorry, I am new to Asrock, therefore my question: Is this normal and common with Asrock-Boards, that in the Bios there are considerably more setting points available as in the manual dokumentation describe & illustrated is ?? gives there other (hidden) dokumentation-place as the usual download-area ?? with friendly greetings ... Hans Edited by Centraleurope - 14 Dec 2017 at 5:00pm |
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x399-Taichi / 1950X / 32GB Kit Corsair Vengeance LPX CMK32GX4M4B3600C18 / 960 PRO-512GB / RX 850-8GB / Win_10prof
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MisterJ
Senior Member Joined: 19 Apr 2017 Status: Offline Points: 1097 |
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Centraleurope, I think almost all boards will be like ASRock in that up to date documentation on the BIOS settings does not exist. I have asked ASRock support and there was no help there either. This forum is about as good a place for information as any. Enjoy, John.
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Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD
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Centraleurope
Newbie Joined: 13 Dec 2017 Status: Offline Points: 7 |
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I have to wait for a other card, from other manufactur, new created and designed in 2017
I hope it is not true, the Taichi PCIe X16 slots can only management electrical X16 cards I hope it is not true, the Taichi PCIe X16 slots can only management GPU cards, as the picture in the manual tells. Of interest, a similar card as mine, same type, but not the same year of manufacture, works im a X16 slot from a X399 -Asus board perfect and automatically (without any climbers in the bios) the new card has to travel 400km between Germany and Austria ... in the Christmas season, before the truth comes to light. have anyone on x399 Taichi board in addition to the graphics card, running to their satisfaction, an X4-carcd (4lanes) or X8-card (8lanes) running in an X16 slot ?? friendly greetings Hans |
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x399-Taichi / 1950X / 32GB Kit Corsair Vengeance LPX CMK32GX4M4B3600C18 / 960 PRO-512GB / RX 850-8GB / Win_10prof
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pkv
Newbie Joined: 06 Jan 2019 Status: Offline Points: 4 |
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Any update on that issue ?
I have exactly the same issues with a x4 gen 2 PCIe decklink card : the bios gets locked with Dr Debug error code 97 on all the x16 slots. It works however on the x1 slot. I've tried last bios 3.30 and last beta bios 3.33D . This HEDT MB should have all PCIe slots functional. It's a pity it can't accept pro hardware. |
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dedeaux
Newbie Joined: 09 Jan 2019 Location: USA Status: Offline Points: 5 |
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I still hold out hope for a fix, but I am not sure that ASRock is planning on it. They most certainly respond with vague suggestions and close the issue if you try to contact them.
A wider Internet search will show you that others who need to use PCIE devices beyond GPUs have gone to ASUS Zenith boards which do not exhibit this PCIE behavior. I regret my purchase of this board, but am not able to move to the ASUS ones, so I simply can't use my PCIE cards which cause these lockups and instability -- currently I have two HBAs, a USB card, and an Intel 4 port NIC that all cause the lockups. |
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