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AB350m Pro4

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sergenthalo View Drop Down
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Post Options Post Options   Thanks (1) Thanks(1)   Quote sergenthalo Quote  Post ReplyReply Direct Link To This Post Topic: AB350m Pro4
    Posted: 11 Jan 2018 at 6:10am
Hello,

I tried updating the bios of my AB350m Pro4 to 4.30, however I have a black screen on boot and no post now. Here is the process I took to update the bios from 3.30:

Quote Format thumbdrive to FAT32, copied over 3.40 bios

Reboot into bios, set factory defaults, save and restarted into windows

Reboot into bios, use instant flash tool with 3.40 bios on thumbdrive

Boot into windows, download 4.30. Remove 3.40 from thumbdrive and copy 4.30 over

Reboot into bios, check bios version, flash 4.30. Nothing abnormal happens, computer is on battery backup

Computer reboots and fans just cycle full blast to normal. Keyboard does not light up, no video output. I let it do this for an hour.



Next, I tried to clear cmos, no dice. Try different sticks of memory, different dimm slots, and video cards, still no post.

Now I'm letting it sit with the power unplugged, cmos jumper set, cmos battery pulled.

I'm waiting till after work to try and see if it boots up after sitting for five hours. Please let me know if anyone has any ideas or if this will just need to be serviced. Below are my system specs:

Ryzen 7 1700
AB350m Pro4
2x Gskill F4-3200C16D-16GVKB
3x Samsung 500GB 850 EVO
1x Samsung 512GB 960 PRO NVMe
Sapphire R9 Fury X
Corsair CXM 750W

Thank you in advance for your time!

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zlobster View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote zlobster Quote  Post ReplyReply Direct Link To This Post Posted: 11 Jan 2018 at 6:19am
After that much work you've already done, I can think of only 1 thing that's left to do...
1700X ZP-B1 (stock); X370 Taichi (UEFI 3.10); 16GB F4-3200C14-8GFX XMP; 256GB 960 EVO; RX 580 NITRO+ 8GB
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sergenthalo View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote sergenthalo Quote  Post ReplyReply Direct Link To This Post Posted: 11 Jan 2018 at 12:34pm
I tried my computer a few minutes ago. It still will not post, a ticket was submitted to Asrock earlier today.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote donalgodon Quote  Post ReplyReply Direct Link To This Post Posted: 11 Jan 2018 at 12:45pm
Let us know what they say. I'm curious about this. Hope you get it resolved quickly.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 11 Jan 2018 at 1:20pm
Bad flash by the sound of it Unhappy

Will need an RMA. At least ASRock is good with bad flash RMA issues, you shouldn't have any problems with the process. AM4 boards are particularly bad with bad flash issues it seems.

You have already done everything you can to troubleshoot, if a thorough CMOS clear (battery out and power removed) doesn't help then there is nothing more to try.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote sergenthalo Quote  Post ReplyReply Direct Link To This Post Posted: 11 Jan 2018 at 3:38pm
Figured, I'll update as things go. I've updated the bios on this motherboard a bunch of times, although I usually wait a few weeks. Felt like being a guinea pig this time.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 11 Jan 2018 at 3:39pm
Good luck Thumbs Up
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sergenthalo View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote sergenthalo Quote  Post ReplyReply Direct Link To This Post Posted: 12 Jan 2018 at 8:24am
I got my RMA approved with zero pushback. Pretty quick and painless compared to other companies I've dealt with. Now to tear the whole thing apart.
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sergenthalo View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote sergenthalo Quote  Post ReplyReply Direct Link To This Post Posted: 14 Jan 2018 at 3:33pm
I'm still going to send out my other motherboard, but I didn't want to wait a few weeks to get my board back. I decided to pick up another AB350m Pro4 and tested the upgrade. I used a new thumb drive and also downloaded 3.40 and 4.30 again. I got the same exact result, however this time I started with bios 3.00 as that is what was on the motherboard. So, looks like I'll be staying away from this bios update.

Edited by sergenthalo - 14 Jan 2018 at 3:34pm
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J Z View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote J Z Quote  Post ReplyReply Direct Link To This Post Posted: 14 Jan 2018 at 5:24pm
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