Problem with network adapter

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   Hi, I recently assembled a new computer with motherboard Asrock AB359M-HDV, but the problem is that the computer does not see the network adapter, and there's nothing I can do about it. Please help to solve this problem. Thanks in advance!!!

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Lyfficun Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 16 Jan 2018 Status: Offline Points: 10	Post Options Post Reply Quote Lyfficun Report Post Thanks(0) Quote Reply Topic: Problem with network adapter Posted: 19 Jan 2018 at 7:01pm
	Hi, I recently assembled a new computer with motherboard Asrock AB359M-HDV, but the problem is that the computer does not see the network adapter, and there's nothing I can do about it. Please help to solve this problem. Thanks in advance!!!

jdillipl Members Profile Send Private Message Find Members Posts Add to Buddy List Groupie Joined: 03 Aug 2017 Location: USA Status: Offline Points: 269	Post Options Post Reply Quote jdillipl Report Post Thanks(0) Quote Reply Posted: 19 Jan 2018 at 11:08pm
	I am assuming you have the AB350M-HDV, rather than AB359M-HDV. Did you install the driver package for the network adapter? Either what came on the included optical disc, from Asrock: https://www.asrock.com/mb/AMD/AB350M-HDV/index.asp#Download Or from Realtek: http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=13&PFid=5&Level=5&Conn=4&DownTypeID=3&GetDown=false If not, do this. I would get the driver package from Realtek, as it is the newest. Jake
	Asrock X370 Killer SLI/ac, Amd Ryzen 7 5700X, GSkill Flare X F4-2400C16D-32GFX, RaidMax Thunder V2 735W PS

MisterJ Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 19 Apr 2017 Status: Offline Points: 1097	Post Options Post Reply Quote MisterJ Report Post Thanks(0) Quote Reply Posted: 20 Jan 2018 at 1:00am
	Lyfficun, first we must have some information. Please post your complete system specifications in your signature as I have, including BIOS and OS. Exactly what are your symptoms? Why do you think there is nothing you can do about it? Thanks and enjoy, John.
	Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD

Lyfficun Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 16 Jan 2018 Status: Offline Points: 10	Post Options Post Reply Quote Lyfficun Report Post Thanks(0) Quote Reply Posted: 20 Jan 2018 at 3:45am
	The fact that the network cable is fine, and I installed the necessary drivers, in the BIOS there are no settings associated with the Network adapter. The main symptom is that the computer is banal does not see the network adapter. Version of my BIOS P3 1.0, Operating system - Windows 7 Professional

MisterJ Members Profile Send Private Message Find Members Posts Add to Buddy List Senior Member Joined: 19 Apr 2017 Status: Offline Points: 1097	Post Options Post Reply Quote MisterJ Report Post Thanks(0) Quote Reply Posted: 20 Jan 2018 at 4:34am
	Lyfficun, I recommend you contact ASRock Technical Support and open a ticket. Good luck and enjoy, John. EDIT: Please see this thread: http://forum.asrock.com/forum_posts.asp?TID=5985&PID=43517&title=ab350-pro4-ethernet-adapter-issues#43517 And download and install the Chip Set drivers from here: http://support.amd.com/en-us/download Edited by MisterJ - 20 Jan 2018 at 4:42am
	Fat1 X399 Pro Gaming, TR 1950X, RAID0 3xSamsung SSD 960 EVO, G.SKILL FlareX F4-3200C14Q-32GFX, Win 10 x64 Pro, Enermx Platimax 850, Enermx Liqtech TR4 CPU Cooler, Radeon RX580, BIOS 2.00, 2xHDDs WD

Lyfficun Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 16 Jan 2018 Status: Offline Points: 10	Post Options Post Reply Quote Lyfficun Report Post Thanks(0) Quote Reply Posted: 20 Jan 2018 at 6:06pm
	thanks