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ASRock AB350M Pro4 - Freezing
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PetrolHead View Drop Down
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Points: 403 		Post Options Post Options   Thanks (0) Thanks(0)   Quote PetrolHead Quote  Post ReplyReply Direct Link To This Post Posted: 13 Mar 2018 at 7:26am
Hmm... Looking through the posts from the beginning, people have been experiencing freezing with PSUs that are supposed to support C6/C7 states. Maybe that's not enough and it really needs the 0A rating, which I didn't notice on my PSUs spec sheet. In any case, I still feel like the issue is with the PSUs and that the BIOS workaround should fix it.

What does bug me, though, is that if this is the fix, it has clearly been added to the BIOS after version 3.3. So, ASRock must be aware of the issue and they've provided a workaround for, but for some reason they've decided not to inform customers about it. Three words, ASRock: Proper release notes.
Ryzen 5 1500X, ASRock AB350M Pro4, 2x8 GB G.Skill Trident Z 3466CL16, Sapphire Pulse RX Vega56 8G HBM2, Corsair RM550x, Samsung 960 EVO SSD (NVMe) 250GB, Samsung 850 EVO SSD 500 GB, Windows 10 64-bit
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wardog View Drop Down
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Points: 6447 		Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 13 Mar 2018 at 10:04am
Originally posted by PetrolHead PetrolHead wrote:

Three words, ASRock: Proper release notes.


Two words: Never happen(ed)

I'm with you, I'm only stating that in all my years building the ONLY mb manuf to do that was DFI.
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helos9 View Drop Down
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Tried this work around for AsRock AB350 Pro4. Went longer than i expected, but it eventually did freeze and crash. Hope others have better luck. My new Asus borard is on its way.
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blfroze View Drop Down
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Have you fixed it yet guys?
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PetrolHead View Drop Down
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Originally posted by helos9 helos9 wrote:

Tried this work around for AsRock AB350 Pro4. Went longer than i expected, but it eventually did freeze and crash. Hope others have better luck. My new Asus borard is on its way.


Damn! Just out of curiosity, which PSU do you have?


Edited by PetrolHead - 13 Mar 2018 at 5:07pm
Ryzen 5 1500X, ASRock AB350M Pro4, 2x8 GB G.Skill Trident Z 3466CL16, Sapphire Pulse RX Vega56 8G HBM2, Corsair RM550x, Samsung 960 EVO SSD (NVMe) 250GB, Samsung 850 EVO SSD 500 GB, Windows 10 64-bit
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PetrolHead View Drop Down
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Points: 403 		Post Options Post Options   Thanks (0) Thanks(0)   Quote PetrolHead Quote  Post ReplyReply Direct Link To This Post Posted: 13 Mar 2018 at 5:21pm
Originally posted by wardog wardog wrote:

Originally posted by PetrolHead PetrolHead wrote:

Three words, ASRock: Proper release notes.
Two words: Never happen(ed)

I'm with you, I'm only stating that in all my years building the ONLY mb manuf to do that was DFI.


I'm hoping that if enough people join me in complaining about the lack of release notes, ASRock will mend its ways. ;) Frankly, I don't know why people let motherboard manufacturers get away with this. After all, it's not like they shouldn't have the information at their disposal. Surely they have some sort of version control, change log, ticket system etc. in use, as this is standard software development stuff. If they don't, well, good luck to them in that case, but assuming they have normal control over their software development, they know what's been done to the BIOS (and by whom). Collating that information, at least the most important bits, should not be a huge task.

From the motherboard manufacturer's perspective, release notes should also make sense even without people asking for them. Release notes -> better understanding on whether to update BIOS -> less confused and unhappy customers (also hopefully less bricked boards and angry customers). Blergh, I'm going off on a tangent here. Sorry for the OT. I know I'm preaching to the choir.
Ryzen 5 1500X, ASRock AB350M Pro4, 2x8 GB G.Skill Trident Z 3466CL16, Sapphire Pulse RX Vega56 8G HBM2, Corsair RM550x, Samsung 960 EVO SSD (NVMe) 250GB, Samsung 850 EVO SSD 500 GB, Windows 10 64-bit
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I'm having the exact problem as everyone in this thread. I've tried everything and it's pissing me off. I don't think I'll ever buy Asrock again.

Edited by lobstermd - 13 Mar 2018 at 5:40pm
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wardog View Drop Down
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Originally posted by PetrolHead PetrolHead wrote:

Originally posted by wardog wardog wrote:

Originally posted by PetrolHead PetrolHead wrote:

Three words, ASRock: Proper release notes.
Two words: Never happen(ed)

I'm with you, I'm only stating that in all my years building the ONLY mb manuf to do that was DFI.


I'm hoping that if enough people join me in complaining about the lack of release notes, ASRock will mend its ways. ;) Frankly, I don't know why people let motherboard manufacturers get away with this. After all, it's not like they shouldn't have the information at their disposal. Surely they have some sort of version control, change log, ticket system etc. in use, as this is standard software development stuff. If they don't, well, good luck to them in that case, but assuming they have normal control over their software development, they know what's been done to the BIOS (and by whom). Collating that information, at least the most important bits, should not be a huge task.

From the motherboard manufacturer's perspective, release notes should also make sense even without people asking for them. Release notes -> better understanding on whether to update BIOS -> less confused and unhappy customers (also hopefully less bricked boards and angry customers). Blergh, I'm going off on a tangent here. Sorry for the OT. I know I'm preaching to the choir.


Yup. You went of on a tangent / rant alright Tongue

"You' want less confusion / less bricked boards?

Preach to the choir to NOT flash their bios UNLESS they absolutely need it. WinkThumbs Up

---

PH, noticed you returned earlier last week. How's things? OK I hope.
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Xaltar View Drop Down
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Points: 24653 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Xaltar Quote  Post ReplyReply Direct Link To This Post Posted: 13 Mar 2018 at 6:26pm
Herein lies the problem with Ryzen, so many issues for so long that Ryzen owners got used to updating BIOS with every new version in hopes X or Y issue would be resolved. 

When it works, it's fantastic and amazing value for money but oh man the issues caused by a rushed launch.....
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Originally posted by Xaltar Xaltar wrote:

Herein lies the problem with Ryzen, so many issues for so long that Ryzen owners got used to updating BIOS with every new version in hopes X or Y issue would be resolved. 

When it works, it's fantastic and amazing value for money but oh man the issues caused by a rushed launch.....


BETA is BETA.

When I wasn't here as a Mod, I'd wait on a Production BIOS.

I know. I know. Embarrassed
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