ASRock.com Homepage
Forum Home Forum Home > Technical Support > AMD Motherboards
  New Posts New Posts RSS Feed - X370 Gaming-ITX/ac audio problem
  FAQ FAQ  Forum Search Search  Events   Register Register  Login Login

X370 Gaming-ITX/ac audio problem

 Post Reply Post Reply
Author
Message
Razimove View Drop Down
Newbie
Newbie


Joined: 10 Nov 2017
Status: Offline
Points: 18
Post Options Post Options   Thanks (0) Thanks(0)   Quote Razimove Quote  Post ReplyReply Direct Link To This Post Topic: X370 Gaming-ITX/ac audio problem
    Posted: 20 Aug 2018 at 12:06pm
My board?™s sound will turn off after 5 minutes booting to Win10 OS. 
My BIOS is latest 4.51
Please advise~

Back to Top
ASRock_TSD View Drop Down
ASRock_Official
ASRock_Official


Joined: 20 Mar 2015
Status: Offline
Points: 8907
Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 20 Aug 2018 at 3:55pm
Dear Razimove,

Greetings, this is ASRock TSD.


According to your question, we provide some suggestions for verifying:

1. Please remove previous audio driver first and then install the driver below.
 
2. Please clear CMOS to make sure the BIOS is in default. (page 27)
 
3. Please connect the audio device to rear or front audio port to verify.
 
4. If possible, please connect headset or speaker to check the result.


Thanks!

All the best,
ASRock TSD

Back to Top
wino View Drop Down
Groupie
Groupie
Avatar

Joined: 30 Sep 2017
Status: Offline
Points: 250
Post Options Post Options   Thanks (0) Thanks(0)   Quote wino Quote  Post ReplyReply Direct Link To This Post Posted: 20 Aug 2018 at 10:44pm
Your BIOS definitely isn't the latest one :)
AB350 Gaming-ITX/ac 10.31 BIOS| Ryzen 5 5600| G.Skill Flare X 2x8GB @ 3466 14-14-14-28| Zotac RTX 5060 SOLO| Kingston KC3000 1 TB M.2| SilentiumPC Supremo M2 Gold 550W V2| Plywood case 24x22x21 cm
Back to Top
Razimove View Drop Down
Newbie
Newbie


Joined: 10 Nov 2017
Status: Offline
Points: 18
Post Options Post Options   Thanks (0) Thanks(0)   Quote Razimove Quote  Post ReplyReply Direct Link To This Post Posted: 28 Aug 2018 at 10:55am
After installing driver and then it work

THanks a lot!!
Back to Top
 Post Reply Post Reply
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.04
Copyright ©2001-2021 Web Wiz Ltd.

This page was generated in 0.109 seconds.