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H97M Pro4 and TPM |
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mchammer26 ![]() Newbie ![]() Joined: 10 Dec 2018 Location: Germany Status: Offline Points: 1 |
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Hello,
is there also a bios update available for B85M-ITX and TPM2-S support ? |
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fi11g00d ![]() Newbie ![]() Joined: 24 Aug 2018 Status: Offline Points: 1 |
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Hello. Please send me also the link to lates UEFI update for FM2a68m-hd+. I have the same problem. SUPPORT TURNED OFF message after enabling of TPM module in UEFI.
Thank you very much in advance.
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Aquatuner ![]() Newbie ![]() Joined: 23 Sep 2017 Status: Offline Points: 1 |
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fillalph ![]() Newbie ![]() Joined: 29 Jul 2017 Status: Offline Points: 7 |
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ASRock released a new BIOS that support the v2 TPM module. Submit a ticket and reference this post. Hopefully they do the same for you :)!
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Bonedaddy ![]() Newbie ![]() Joined: 03 Sep 2017 Status: Offline Points: 1 |
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fillalph ![]() Newbie ![]() Joined: 29 Jul 2017 Status: Offline Points: 7 |
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Thank you parsec for your reply. Sorry for my delay. I was on a short holiday.
Thank you ASRock TSD. The BIOS below worked and it recognized the TPM module right away. I really appreciate your follow up. Thank you everyone! -fillalph
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ASRock_TSD ![]() ASRock_Official ![]() Joined: 20 Mar 2015 Status: Offline Points: 8847 |
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Dear fillalph,
Thank you for choosing ASRock.
Regarding your case, H97M Pro4 support TMP1.2, we have released special BIOS to support TPM2.0, Please download the BIOS from below link and update BIOS by instant flash. https://mega.nz/#!k1IChbrS!hPs4FcRD441qG0imGsG2r8oYccktyc75yS1XwN5f4D4
Thank you! Yours truly, ASRock TSD |
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parsec ![]() Moderator Group ![]() ![]() Joined: 04 May 2015 Location: USA Status: Offline Points: 4996 |
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Sorry, but I've never used this TPM module, so just doing the best I can.
I don't see a driver listed for download on the ASRock website page for the TPM modules. A different manufacture's TPM module had a driver disk included with the TPM device. Nothing like that came with your TPM module? Or a user manual? Do you see an entry anywhere in Device Manager for the TPM module? It may be shown under Security devices. Check if the TPM device is working normally according to Device Manager, and if a driver is installed. Do you have the Secure Boot option in the UEFI/BIOS enabled? Microsoft requires this for BitLocker to function properly. See this page: https://docs.microsoft.com/en-us/windows/device-security/tpm/tpm-recommendations The Secure Boot option is in the Security screen in the UEFI. You may find that if you enable Secure Boot, that the PC then does not boot. Secure Boot depends upon the CSM option (Boot screen) being disabled. Enabling Secure Boot has disabled CSM automatically in the past in ASRock UEFIs. But when CSM is disabled, that requires a UEFI booting Windows installation, or it has in the past. That is the cause of the failure to boot, if it occurs. Please check the Device Manager entry for the TPM device, and if it is fine, then try to enable Secure Boot in the UEFI. If the PC no longer boots, set Secure Boot to disabled. Let us know what happens and we can try to move on from there. |
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fillalph ![]() Newbie ![]() Joined: 29 Jul 2017 Status: Offline Points: 7 |
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fillalph ![]() Newbie ![]() Joined: 29 Jul 2017 Status: Offline Points: 7 |
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Thanks for the reply parsec.
I am running Windows 10 Pro. If I go to enable BitLocker, I need to do so with a TPM. ![]() When I disconnect the TPM module, in the UEFI, the Trusted Computing option in Advanced disappears. It is only an available menu with the module installed. It must mean that the motherboard is seeing something. ![]() I did receive the automated email response from ASRock after I submitted my issue.
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