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B450 keyboard issue |
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Gibo 
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Joined: 27 Nov 2018 Status: Offline Points: 10 |
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 Posted: 28 Nov 2018 at 4:26am |
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Updated the bios and nothing.
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basedmeezus
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Joined: 13 Oct 2018 Status: Offline Points: 68 |
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Posted: 28 Nov 2018 at 6:42am |
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could just be a bad board and might need to rma. if it's still within return window, see if you can exchange it
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Rezlin
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Joined: 27 Nov 2018 Status: Offline Points: 5 |
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Posted: 28 Nov 2018 at 10:52am |
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Got a response back from tech support. They suggested clear the CMOS via shorting the jumper. I had already tried this but figured I'd give it another go. Tried clearing it repeatedly starting with bios 1.1 then 1.2 then 1.3 No luck. Replied to tech support with results and now waiting for another fix suggestion.
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Rezlin
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Posted: 28 Nov 2018 at 10:55am |
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It might come to that however this is a gift and sort of time sensitive so hoping to get it to work. I have seen this problem posted on more than one forum so it seems to be somewhat common and not just limited to ASROCK boards using the 450 chipset. No one seems to have a fix. A similar problem occurred on some Gigabyte ITX boards that they fixed through another BIOS update so we shall see.
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Rezlin
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Posted: 28 Nov 2018 at 10:57am |
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Also seeing as how everything else works flawlessly as well as having no keyboard or mouse issues within Windows leads me to believe this is something strictly BIOS related. Still open to all suggestions though.
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Gibo
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Posted: 21 Dec 2018 at 12:47am |
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Still doesn?™t work for me.
I did find a work around, put bios upgrade on usb, press keyboard to go into boot menu. This will allow you to select if you want to upgrade bios or enter bios. Entering bios this way enables keyboard. |
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