Bios broken after update

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

   Guys I need help! 

I'm use asrock utility,  download rom file from site, set .rom in name, select in utility and click flash.

After, I'm try to reboot, from win menu, update&reboot, and PC after rebooting have black screen, I'm waiting 1-2 min and power off

My mb after bios update don't work 
Black screen and crazy dr.dabug
Mb: asrock x470 gaming 4k, ryzen 2700, bios 1.90
Clear cmos don't work, (power off, remove battery, lock jumpers, wait 5 sec, unlock jumpers, put battery,  power on, boot > black screen)

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
Olorim Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 21 Dec 2018 Status: Offline Points: 7	Post Options Post Reply Quote Olorim Report Post Thanks(0) Quote Reply Topic: Bios broken after update Posted: 21 Dec 2018 at 4:05am
	Guys I need help! I'm use asrock utility, download rom file from site, set .rom in name, select in utility and click flash. After, I'm try to reboot, from win menu, update&reboot, and PC after rebooting have black screen, I'm waiting 1-2 min and power off My mb after bios update don't work Black screen and crazy dr.dabug Mb: asrock x470 gaming 4k, ryzen 2700, bios 1.90 Clear cmos don't work, (power off, remove battery, lock jumpers, wait 5 sec, unlock jumpers, put battery, power on, boot > black screen)

Olorim Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 21 Dec 2018 Status: Offline Points: 7	Post Options Post Reply Quote Olorim Report Post Thanks(0) Quote Reply Posted: 21 Dec 2018 at 4:06am
	Codes: dr.debug - 07, 15, 33, 7a, 36, c0, 4f, 90 and they randomly screen

Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 30703	Post Options Post Reply Quote Xaltar Report Post Thanks(0) Quote Reply Posted: 21 Dec 2018 at 4:17am
	Contact Tech Support and let them know you have a bad flash, they will advise you as to what course of action to take. https://event.asrock.com/tsd.asp This is why we do not recommend windows flashing. Always use instant flash.


Olorim Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 21 Dec 2018 Status: Offline Points: 7	Post Options Post Reply Quote Olorim Report Post Thanks(0) Quote Reply Posted: 21 Dec 2018 at 4:22am
	Ok. Thanks

Xaltar Members Profile Send Private Message Find Members Posts Add to Buddy List Moderator Group Joined: 16 May 2015 Location: Europe Status: Offline Points: 30703	Post Options Post Reply Quote Xaltar Report Post Thanks(0) Quote Reply Posted: 21 Dec 2018 at 4:24am
	Sorry I couldn't be of more help, sadly bad flashes require Tech Support to resolve, there is little a user can do to repair it themselves To do so requires specialized tools that most people don't have access to.


Olorim Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 21 Dec 2018 Status: Offline Points: 7	Post Options Post Reply Quote Olorim Report Post Thanks(0) Quote Reply Posted: 21 Dec 2018 at 4:30am
	Do I need service repairs?

Olorim Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 21 Dec 2018 Status: Offline Points: 7	Post Options Post Reply Quote Olorim Report Post Thanks(0) Quote Reply Posted: 21 Dec 2018 at 2:18pm
	https://youtu.be/YC__isIC6Ws Video dr.debug

fnordie Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 22 Jul 2018 Status: Offline Points: 78	Post Options Post Reply Quote fnordie Report Post Thanks(0) Quote Reply Posted: 21 Dec 2018 at 3:58pm
	i never did this, and dont know if its a good idea. if you still have warranty let asrock handle an RMA. https://www.youtube.com/watch?v=2dZl-phGtwU

rizzyrailed Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 23 Dec 2018 Status: Offline Points: 1	Post Options Post Reply Quote rizzyrailed Report Post Thanks(0) Quote Reply Posted: 23 Dec 2018 at 1:26pm
	I ran into the exact same problem with the same board. Too bad this company didn't include redundancies such as dual bios

fnordie Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 22 Jul 2018 Status: Offline Points: 78	Post Options Post Reply Quote fnordie Report Post Thanks(0) Quote Reply Posted: 23 Dec 2018 at 4:24pm
	Yes it's a shame there is no dual bios or other safety features. I paid 170??for my board. Also I had to do a CMOS reset TWICE before the new bios was working correctly.