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AB350M PRO4 Random restart

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ffP495qM View Drop Down
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Joined: 11 Nov 2017
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ffP495qM Quote  Post ReplyReply Direct Link To This Post Topic: AB350M PRO4 Random restart
    Posted: 18 Jan 2019 at 11:11am
Recently I upgraded some device: 2400GCPU and 3200 RAM.
Then random restarts when the PC is idle or playing game.
I update all the drivers via windows 10 update.
Is there any suggestions?
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ASRock_TSD View Drop Down
ASRock_Official
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ASRock_TSD Quote  Post ReplyReply Direct Link To This Post Posted: 18 Jan 2019 at 11:23am
Dear ffP495qM,

Greetings, this is ASRock TSD.


According to your question, we provide some suggestions for verifying:

1. Please install previous CPU / memory to check if the same symptom will happen.

2. Please clear CMOS to verify.
http://asrock.pc.cdn.bitgravity.com/Manual/AB350M%20Pro4.pdf      

3. Please clean install Windows 10 to verify.

4. If possible, please install different SSD / power supply to verify.


Thanks!

All the best,
ASRock TSD
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