ASRock.com Homepage
Forum Home Forum Home > Technical Support > Intel Motherboards
  New Posts New Posts RSS Feed - X99e-itx & Samsung 950 nvme
  FAQ FAQ  Forum Search Search  Events   Register Register  Login Login

X99e-itx & Samsung 950 nvme

 Post Reply Post Reply
Author
Message
nox View Drop Down
Newbie
Newbie


Joined: 02 Dec 2015
Status: Offline
Points: 16
Post Options Post Options   Thanks (0) Thanks(0)   Quote nox Quote  Post ReplyReply Direct Link To This Post Topic: X99e-itx & Samsung 950 nvme
    Posted: 02 Dec 2015 at 9:08am
Hi,

I have the titled combo and when I leave the bios, the machine hangs and needs to be reset. It was fine with a data ssd. Have seen other folk on the hardocp forum with the same issue, we all have this combo. Is this a known issue or is there a workaround for this? Or is this completely new ?

Nox

Back to Top
wardog View Drop Down
Moderator Group
Moderator Group


Joined: 15 Jul 2015
Status: Offline
Points: 6447
Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 02 Dec 2015 at 4:33pm
Hey Nox,

Man, to be honest with you it doesn't look like ASRock has a new BIOS with NVME support for this board.

Contact ASRock Tech Support for "wherever' area/location you live and they'll promptly roll a BIOS to include NVMe support.

Let me know if that fails please.
< id="kpm_plugin" ="application/x-KPMPlugin">
Back to Top
wardog View Drop Down
Moderator Group
Moderator Group


Joined: 15 Jul 2015
Status: Offline
Points: 6447
Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 02 Dec 2015 at 4:40pm
Originally posted by wardog wardog wrote:


Man, to be honest with you it doesn't look like ASRock has a new BIOS with NVME support for this board.
< id="kpm_plugin" ="application/x-KPMPlugin">


Yea. Nothing yet. I just looked in the current BETA's too.

Contact ASRock. They'll take care of you in a jiffy.
< id="kpm_plugin" ="application/x-KPMPlugin">
Back to Top
nox View Drop Down
Newbie
Newbie


Joined: 02 Dec 2015
Status: Offline
Points: 16
Post Options Post Options   Thanks (0) Thanks(0)   Quote nox Quote  Post ReplyReply Direct Link To This Post Posted: 03 Dec 2015 at 7:32am
sent them a webmail earlier today (UK) - Hopefully that's the best way :)

Nox
Back to Top
wardog View Drop Down
Moderator Group
Moderator Group


Joined: 15 Jul 2015
Status: Offline
Points: 6447
Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 03 Dec 2015 at 10:00am
Yea. Hang tight there. They'll fix you and the others up with a new BIOS to flash with NVMe support.

Take her back to stock when flashing. No sense running that risk.

The file they'll send will most likely be the Instant Flash variety.
< id="kpm_plugin" ="application/x-KPMPlugin">
< id="kpm_plugin" ="application/x-KPMPlugin">


Edited by wardog - 03 Dec 2015 at 10:01am
Back to Top
nox View Drop Down
Newbie
Newbie


Joined: 02 Dec 2015
Status: Offline
Points: 16
Post Options Post Options   Thanks (0) Thanks(0)   Quote nox Quote  Post ReplyReply Direct Link To This Post Posted: 03 Dec 2015 at 7:55pm
Just had the generic acknowledgement response.  Says a tech support person will contact me soon (and also to check with my vendor - but I don't think they will be able to help with this one...)  :)

Nox
Back to Top
wardog View Drop Down
Moderator Group
Moderator Group


Joined: 15 Jul 2015
Status: Offline
Points: 6447
Post Options Post Options   Thanks (0) Thanks(0)   Quote wardog Quote  Post ReplyReply Direct Link To This Post Posted: 03 Dec 2015 at 10:41pm
Originally posted by nox nox wrote:

.. but I don't think they will be able to help with this one...)  :)

I do.
< id="kpm_plugin" ="application/x-KPMPlugin">
Back to Top
nox View Drop Down
Newbie
Newbie


Joined: 02 Dec 2015
Status: Offline
Points: 16
Post Options Post Options   Thanks (0) Thanks(0)   Quote nox Quote  Post ReplyReply Direct Link To This Post Posted: 04 Dec 2015 at 7:29am
I was talking about the vendor not being able to help :)

Asrock were awesome :) it's sorted already. They had all the bits there, replicated the fault and found a fix. Just had to disable CSM

Nox
Back to Top
 Post Reply Post Reply
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 12.04
Copyright ©2001-2021 Web Wiz Ltd.

This page was generated in 0.077 seconds.