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X370 usb 3 header issue
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throwaway2013 View Drop Down
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    Posted: 28 Jul 2019 at 1:30pm
Looking for a bit of help as I just can't seem to figure it out. The front usb ports on my case(thermaltake v1) are plugged into the usb 3.0 header on my x370 gaming itx/ac motherboard. They will not work though. After a restart i can plug in a usb and occasionally get a light to glow on my usb...but it goes away. Nothing from windows(windows 10) actually pops up and lets me know a usb was even plugged in. I've grabbed the chipset drivers off amd's site and the all in 1 drivers from amd. I'm also not seeing anything missing in the device manager. Is this a driver issue with WIN10?
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xhue View Drop Down
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Points: 634 		Post Options Post Options   Thanks (0) Thanks(0)   Quote xhue Quote  Post ReplyReply Direct Link To This Post Posted: 28 Jul 2019 at 4:02pm
USB headers should be transparent to OS, i.e. no need for a driver.

Check the pinouts for both case cable and the mobo. Make sure you are using the right pin header.

Updating you BIOS and clearing CMOS can help too.
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Ray62 View Drop Down
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Originally posted by xhue xhue wrote:

Updating you BIOS and clearing CMOS can help too.


Please do not suggest a bios update this time. ;-)
There is no info, which CPU is installed.
If it is a Gen1/Gen2 CPU, the last bios with AGESA PinnaclePI-AM4_1.0.0.6 must be good enough!
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xhue View Drop Down
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Points: 634 		Post Options Post Options   Thanks (0) Thanks(0)   Quote xhue Quote  Post ReplyReply Direct Link To This Post Posted: 28 Jul 2019 at 7:04pm
Originally posted by Ray62 Ray62 wrote:

Originally posted by xhue xhue wrote:

Updating you BIOS and clearing CMOS can help too.


Please do not suggest a bios update this time. ;-)
There is no info, which CPU is installed.
If it is a Gen1/Gen2 CPU, the last bios with AGESA PinnaclePI-AM4_1.0.0.6 must be good enough!


True, I somehow assumed OP is aware of the current BIOS mess. :D
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throwaway2013 View Drop Down
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Sorry, guess i forgot to mention a few things. Im running a ryzen 3 2200g. The bios on the MB was 4.6, but i've already went to 4.9 hoping that would help? Should i just update to the latest you think?
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Points: 634 		Post Options Post Options   Thanks (0) Thanks(0)   Quote xhue Quote  Post ReplyReply Direct Link To This Post Posted: 29 Jul 2019 at 12:32am
Originally posted by throwaway2013 throwaway2013 wrote:

Sorry, guess i forgot to mention a few things. Im running a ryzen 3 2200g. The bios on the MB was 4.6, but i've already went to 4.9 hoping that would help? Should i just update to the latest you think?

Nope, don't go with newer BIOS. Try clearing CMOS, this usually helps. If it doesn't - well, it's either the case/cable or the mobo.
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throwaway2013 View Drop Down
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Points: 5 		Post Options Post Options   Thanks (0) Thanks(0)   Quote throwaway2013 Quote  Post ReplyReply Direct Link To This Post Posted: 29 Jul 2019 at 4:03am
Thanks for the response's guys. I went out and bought a new header cable and my usb drives work just fine. Looks like my case came with a bad cable for the front panel.
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