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BIOS freeze |
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Ultramarinos 
Newbie 
Joined: 11 Nov 2017 Status: Offline Points: 14 |
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 Topic: BIOS freezePosted: 23 Oct 2019 at 2:03pm |
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Hi, I got a weird problem on my X470 Gaming K4. When enter to UEFI pressing F2 USB keyboard mouse freezes. Need to press power button to reboot. But if I access UEFI through F11 boot menu it works fine.
How come? Broken board or 2700X CPU? |
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ASRock_TSD
ASRock_Official 
Joined: 20 Mar 2015 Status: Offline Points: 8907 |
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Posted: 23 Oct 2019 at 2:14pm |
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Dear Ultramarinos,
Greetings, this is ASRock TSD. According to your question, we provide some suggestions for verifying: 1. Please refer to user manual page.27 to clear CMOS. http://asrock.pc.cdn.bitgravity.com/Manual/Fatal1ty%20X470%20Gaming%20K4.pdf 2. Install basic device, CPU, one stick memory and graphics card to observe if system can work smoothly under BIOS setup. Please also unplug unnecessary USB devices and only connect USB keyboard/Mouse to verify. 3. Only install one stick memory to each DRAM slot by turns to verify. 4. If possible, please install another CPU, memory to verify. Thanks! All the best, ASRock TSD |
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