Z390 Phantom Gaming ITX/ac Thunderbolt |
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gfd
Newbie Joined: 07 Apr 2020 Status: Offline Points: 122 |
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Posted: 22 Apr 2020 at 1:13pm |
Greetings,
I have just gotten started with my new machine. The motherboard is in the subject header and the CPU is a 9900K in Windows 10. Everything is running OK as I learn about the board and BIOS. The only issue is Thunderbolt not appearing in Windows. Nothing in Device Manager. Everything in the Thunderbolt software is blank. I installed the latest driver from the motherboard's support page. The BIOS is running on Optimized defaults for the time being. The only changes have I made are to disable Thunderbolt security in the BIOS and set custom fan profiles in Fan Tastic. I tried disabling security in the BIOS as that was required to use a Thunderbolt dock on another machine. I would be grateful if I could get some guidance as to how to get Thunderbolt working. I hope everyone is keeping well in these trying times, Graham |
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ASRock_TSD
ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8592 |
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Dear Gfd,
Thanks for posting your query to the ASRock forum. For the thunderbolt, here are some suggestions for you to try: 1. Try loading the BIOS to default. 2. Make sure that the following thunderbolt driver is installed. https://download.asrock.com/Drivers/Intel/Thunderbolt/Thunderbolt(v17.4.76.300).zip If the problem persists, kindly provide the thunderbolt dock model that is being used. We will check for you. With thanks, ASRock TSD |
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gfd
Newbie Joined: 07 Apr 2020 Status: Offline Points: 122 |
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Thanks. I'll get back to you if I need further assistance.
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BGY
Newbie Joined: 05 May 2020 Location: Budapest Status: Offline Points: 2 |
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I have the same problem.
All BIOS, drivers are installed as required (hopefully). Nothing is seen in the ?˜Attached Devices??list. The purpose of TB3 would be peer-to-peer networking with an Intel NUC. Could you, please help me? George |
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BGY
Newbie Joined: 05 May 2020 Location: Budapest Status: Offline Points: 2 |
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Hi Graham,
How is your TB3? I have the same task to be solved... George |
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Captc2
Newbie Joined: 22 Jun 2020 Location: California Status: Offline Points: 1 |
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I have the same problem. Latest WIndows 10 build (2004) and current drivers. The USB-C/Thunderbolt connection isn't visible in Windows. HELP! I hate to have to trash this build - I need that connection.
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ASRock_TSD
ASRock_Official Joined: 20 Mar 2015 Status: Offline Points: 8592 |
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Dear All Forum users,
Thanks for posting. Regarding the thunderbolt driver for Win10 2004, kindly download the Rev.71 driver from the link below: https://drive.google.com/file/d/1ZtM868VP0tY2k42D8SNA9zMxQVkN_TTm/view?usp=sharing With thanks, ASRock TSD |
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